Administration
If you have any queries about the administration of shareholdings, such as change of address, change of ownership, dividend payments, the dividend
reinvestment plan or the ADS direct access plan, please contact the Registrar or ADS Depositary:
UK - Registrar's Office
The BP Registrar
Lloyds TSB Registrars
The Causeway, Worthing, West Sussex BN99 6DA
Telephone: +44 (0)121 415 7005
Freephone in UK: 0800 701107
Textphone: 0870 600 3950
Fax: +44 (0)1903 833371
US - ADS Administration
JPMorgan Chase Bank
PO Box 43013, Providence, RI 02940-3013
Telephone: +1 781 575 3346
Toll-free in US and Canada: +1 877 638 5672
Canada - ADS Administration
CIBC Mellon Trust Company, 199 Bay Street
Commerce Court West, Securities Level, Toronto, Ontario M5L 1G9
Telephone: +1 416 643 5500
Toll-free in Canada and the US: +1 800 387 0825
Japan
The Mitsubishi Trust and Banking Corporation
7-7 Nishi-Ikebukuro 1-chome, Toshima-ku, Tokyo 171-8508
Telephone: +81 3 5391 7029
Fax: +81 3 5391 2041
Publications
Copies of BP Annual Report and Accounts 2003, BP Annual Report on Form 20-F 2003, BP Sustainability Report 2003, BP Financial and Operating Information
1999-2003, BP Statistical Review of World Energy and other BP publications may be obtained, free of charge, from the following sources:
US and Canada
Toll-free: +1 800 638 5672
Fax: +1 630 821 3456
shareholderus@bp.com
UK and Rest of World
BP Distribution Services
c/o Air Action International Limited
International Distribution Centre
Crabtree Road, Thorpe, Egham, Surrey TW20 8RS, UK
Telephone: +44 (0)870 241 3269
Fax: +44 (0)870 240 5753
bpdistributionservices@bp.com
To elect to receive the full Directors' Report and Annual Accounts in place of summary financial statements for all future financial years, please write to the
UK Registrar at the address on this page.
To elect to receive your company documents (such as Annual Review and Notice of Meeting) electronically, please register at www.bp.com/edelivery
Internet
The BP website is at www.bp.com
Audio cassettes/CDs for visually impaired shareholders
Highlights from BP Annual Report and Accounts 2003 are available on audio cassette and CD. Copies may be obtained, free of charge, from the sources
listed under 'Publications'.
Acknowledgements
Photography
James Bareham, Maurice Brandts, Mike Ellis, Jorge Ferrari, Tom Maday, Scogin Mayo, Marc Morrison, Mark Smalling, Colin Underhill, Rainer Wohlfahrt
Paper
This Annual Review is printed on FSC© certified Mohawk Options, 100% PC White. This paper contains 100% post-consumer recycled fibre and is manufactured
entirely with wind energy. It is manufactured in accordance with a Forest Stewardship Council (FSC) pilot programme that certifies products made with high
percentages of post-consumer reclaimed materials.
Design and production
Designed by VSA Partners, Inc., Chicago
Typeset by Pauffley, London
Printed in England by St Ives Burrups Limited
Printed in the US by Sandy Alexander
© BP p.l.c. 2004
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