

Dear Shareholder,
When I wrote to you last time, my team and I had as many questions as answers about the forthcoming year. Would our strategy endure a weak global
economy, impending war in Iraq, continuing uncertainty over terrorism, increasingly complex regulation and a groundswell of anti-corporate sentiment?
How would our competitors respond to the challenging position we had worked so hard to achieve?
I am pleased to say that BP rose convincingly to all these challenges. The group turned in one of the strongest performances in its history.
We closed the year more secure in our strategic direction, more steadfast in our beliefs and more confident in our potential to deliver superior
long-run total shareholder returns.
With the retirement of Rodney Chase, deputy group chief executive, and John Buchanan, chief financial officer, we moved new people into leadership
positions. Dick Olver, Byron Grote and David Allen, long-term colleagues, have each in their new positions added considerable experience and judgement.
Tony Hayward, John Manzoni, Ralph Alexander and Iain Conn, who are now in charge of our four business segments, have added to the strength of our team.
We recognize that in our people we possess the talent, creativity and commitment to deliver consistent and competitive returns and turn our strategy
into reality. I offer my sincere thanks and appreciation to all our staff around the world.
Performance in perspective
In 2003, we were able to report a strong result, and to invest significantly for the future.
Our result was $12.4 billion, up from $8.7 billion in 2002. This was achieved against the backdrop of stronger oil and gas prices, which were higher
than most had forecast. During the year, underlying oil demand increased as the world moved out of recession and the economic boom in China continued.
OPEC maintained a managed supply throughout the year, despite well-publicized disruptions in Venezuela and Iraq, and inventories remained low.
Our improved result was founded on cash from our operations, which rose 12% to $21.7 billion. This strong cash flow gave us the flexibility to use
$2.5 billion to strengthen our pension funds.
Excluding this pension funding, BP's operating cash flow rose to a total of 25% above 2002 levels. In addition, we divested $6.4 billion of assets.
We used this cash flow to invest $14.0 billion in organic capital expenditure, to acquire $2.6 billion of new assets, to pay dividends of $5.7 billion
and to buy back $2 billion of our own shares, while maintaining our year-end level of net debt at the same level as year-end 2002. All these are clear
signals of a strong year and a healthy group.
In addition, pro forma return on average capital employed improved year-on-year from 13% to 16% through a disciplined focus on our
revenue-generating assets.
The safety of our people remains of prime importance and our overall safety performance continued to improve. The frequency of serious injury among
employees and contractors, as measured by days away from work cases, has decreased over a five-year period, from 0.25 in 1999 to 0.10 in 2003. However,
individual incidents led to a large number of fatalities among employees and contractors, with 20 people losing their lives, mostly as a result of
transport-related incidents. We deeply regret these fatalities and, in response, are tightening our standards on driving safety throughout the group.
Evidence of progress
These annual results must also be viewed in the context of our long-term strategy. In 2003, we took steps to strengthen
the competitiveness of our portfolio of assets, markets and businesses. The significant milestones were:
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New exploration and production profit centre progress Our new liquefied natural gas (LNG) facility in Trinidad started up earlier than scheduled,
our new assets in the deepwater Gulf of Mexico increased production and new discoveries were made offshore Angola. |
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Oil and gas production volume growth Our production volume increased by over 2% in 2003 compared with 2002. |
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Reserves replacement BP's replacement of reserves significantly outpaced production for the 11th consecutive year, a milestone that underscores
our distinctive ability to renew the assets that underpin our future growth. |
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First LNG deliveries In the third quarter, the first cargo of LNG was delivered from Trinidad to the Bilbao electricity generation plant, in which
BP has a 25% interest. This was followed by the first delivery of LNG, owned by BP, to the reopened Cove Point regasification terminal in the US. |
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TNK-BP The agreement between BP and the Alfa Group and Access-Renova to form TNK-BP was completed in August. The new operation is proceeding well.
BP's $6.8 billion investment gave us a 50% stake in the third largest oil producer in one of the world's great hydrocarbon basins. |
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Caspian pipeline funding After more than two years of monitoring and scrutiny of the project's environmental and social impact and an extensive
public consultation process, the European Bank for Reconstruction and Development approved up to $250 million in loans to the Baku-Tbilisi-Ceyhan
(BTC) pipeline, managed by BP. The pipeline is on track for start-up in the first half of 2005. |
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BP Ultimate launch BP launched BP Ultimate in the UK in October, building on the success of Amoco Ultimate in the US and other recent European
launches. This upgraded diesel and unleaded fuel delivers greater performance with fewer emissions than standard fuel grades. |
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Customers for oil products We have redirected our branded products to appeal to more customers and promote our brand values. We have also extended
our brand footprint with the rollout of the new BP Connect offer, the reimaging of many sites in the US and Germany, and the expansion of our presence
in new markets such as China. |
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SECCO One of Asia's largest petrochemicals complexes, located in Shanghai and 50%-owned by BP, was half-way to completion by the end of 2003, on
track for production in 2005. |
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Divestments More than $6 billion in proceeds from divestments resulted from our programme of high-grading our portfolio. |
Strategy in context
Ten or so years ago, it might have been easy for BP to accept the status quo, to hold on to our heritage, accepting our position among middle-tier oil companies
and offering shareholder returns with average prospects for long-term growth. Fortunately, BP is not a company whose character and aspirations allow it to accept
the status quo.
Indeed, recent history points to many examples where BP has acted as 'first mover'
to create distinctive asset and market positions. We saw greater opportunity for sustained growth in shareholder value by attaining global scale, with all
the opportunities and efficiencies that such a position brings.
Over the last few years, we have continued to transform our exploration and production
segment in the drive for secure and competitive returns. While continuing to seek maximum productivity from our existing base of oil and gas fields, we
have also created a balanced portfolio of six new material profit centres: the deepwater Gulf of Mexico, Trinidad, Azerbaijan, Angola, gas in Asia Pacific and,
most recently, Russia. At the same time, we have reinvested significant cash into our customer-facing businesses to build a strong second leg for the group.
The future
In the process of becoming a major oil and gas company through mergers and acquisitions, we have established common values and processes throughout the group so that
we can act with greater alignment. This allows us to harness the restless energy and imagination of our people within a management framework that has clarity of
central strategic purpose and unified control. I believe this framework will drive operational excellence and competitive shareholder returns over time.
As we realize the possibilities before us, we also recognize the challenges they bring.
Good performance year by year is not enough. We have to demonstrate that we can be a sustainably successful company in the long term, making a meaningful contribution
to a sustainable world. We are continuing to develop practical responses to the critical issue of climate change. We are working to develop cleaner, more efficient
fuels for our customers. We continue to strive to ensure that our activities not only benefit our shareholders but create mutual advantage for our customers,
suppliers, partners and communities wherever we operate.
To do that, we must be guided by our values, being inclusive and meritocratic, having high
ethical standards, striving for transparency and recognizing our impact on society. Most importantly, we must continue to renew our human capabilities by attracting,
retaining and developing some of the world's best people.
We have come a long way, but there is much more to do.
We are guided by a clear strategy, with a talented and committed workforce. The future is full of excitement and the future, as always, has just begun.

The Lord Browne of Madingley
Group Chief Executive
9 February 2004
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