BP Annual Review 2003 Introduction Performance highlights Chairman's letter Group chief executive's review It starts here Financial performance Business performance Environmental and social performance Summary accounts Summary corporate governance Summary directors' remuneration report Board of directors Annual general meeting and information for shareholders Further information	Shareholder communication, meetings and voting The board makes use of a number of formal communication channels to account to shareholders for the performance of the company, including the Annual Report and Accounts and the Annual Review. Presentations given at appropriate intervals to representatives of the investment community are available simultaneously by live internet broadcast or open conference call. The chairman and the company secretary's office participate in dialogue with shareholders concerning the governance and operation of the group. The board considers the results of contacts with shareholders. Given the size and geographical diversity of BP's shareholder base, the opportunities for shareholder interaction at the AGM are limited. However, the chairman and all board committee chairmen were present at the 2003 AGM to answer questions from shareholders. Votes on all matters, except procedural issues, are taken by way of a poll. BP has pioneered the use of electronic communications to facilitate the exercise of shareholder control rights. In this section   Accountability to shareholders Shareholder communications, meetings and voting   The work of the board in governance   The chairman, senior independent director and company secretary   Board succession planning   Independence   Induction, training and evaluation   Combined Code compliance   Internal control review   Related links   The executive and non-executive members of the board   Board of directors A letter from BP chairman, Peter Sutherland   Chairman's letter

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