Privacy statement

Information about our Organisation and Web site

 BP Canada Energy Company respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. This website is governed in accordance with the laws of Canada. The courts of Canada shall have exclusive jurisdiction over any dispute arising out of your use of this website.
The A+ for Energy website is owned by BP Canada Energy Company, registered in Canada.

Data automatically collected

We log visitors’ domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Site Traffic Information and Cookies

Servers located within BP and hosted by third party service providers (which may be located outside the EEA) automatically log data about your visit to this website based on your IP address.  BP uses this information to see where the website is being used in the world to ensure seamless coverage.

To delete or stop cookies being placed on your computer refer to the help menu on your internet browser. In a few cases, blocking cookies may reduce the functionality of some websites or prevent access to them depending on your chosen browser options. Cookies can be "session cookies" (which are deleted when you close your browser) and/or "persistent cookies" which remain on your computer for a longer period of time.

By visiting this website, you are agreeing to our use of cookies for these purposes.

For further information about cookies, visit All About Cookies website.

This website uses cookies which:
  1. are strictly necessary to enable you to move around the site and use its features, e.g., accessing secured areas. Without these cookies some of the services you've asked for cannot be provided;
  2. enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent looks and feel for the visitor);
  3. increase the website's functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size) and to provide any enhanced features detailed in the cookie-specific user notice.
The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you've been on the internet.  You agree that your attention was specifically drawn to this section of our privacy statement and that you consent to our use of these cookies for these purposes.

Data collection and use

When you request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free news or information we need your e-mail address, name and other limited personal identifiers, typically name and contact number. If you chose to purchase information, goods, products or services, we will usually require some additional limited financial details. Where you request employment related services or products we will usually need limited data about personal identifiers, education, employment, family and financial details. Your personal data will be processed to provide information, goods, products and services you request in the form that you require.

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the privacy laws of Canada.

We may appoint third party organisations to assist us in providing you with the information, goods, products and services you request. In these circumstances, we will take steps to ensure that your personal information is held in strict accordance with our privacy policy and is only used for the purpose of fulfilling your request.

We also reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.

Except as set out above, we will not pass your details to anyone else outside the BP Group without your permission. Since BP operates globally, the information you submit may be transferred outside of the country of origin. This and all other transmissions will remain secure and under our sole control. By clicking the 'I accept' button where you offer your information in return for services, you consent to such a transfer.

If we look to use your personal data for a new purpose, beyond what it was originally provided for, we will ask for your consent. You can choose to provide this consent in advance by indicating in the 'opt-in' box at the point that personal data is collected.

Data retention

Data is held for the lifetime of your subscription for the purposes of improving services offered after which time it is de-personalised and non-identifiable. We do not collect any additional information about you other than that outlined above.

Access to your personal data

To enquire about accessing your personal data, or if you have any questions relating to the BP Group's data privacy policy please contact the BP Canada Privacy Coordinator by email at bpcanadaprivacycoordinator@bp.com, or contact by post at the BP Canada Energy Company, 240 - 4 Ave. SW, PO Box  200, Calgary, Alberta, T2P 2H8, Canada.

We will provide you with a copy of the personal data that we keep about you, within 40 days; we will require proof of your identity. We allow you to challenge the data that we hold and you, where appropriate, you may have the data: erased, rectified, amended or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. You will be able to challenge our decision to refuse to provide you with a copy of your personal data.

Disclosure and Visitor choice

You may unsubscribe or opt-out of services at any time, details of how to opt-out can be found on the site. It is generally a simple process. Where we disclose your personal data for those purposes stated, we provide you with the means to opt-out of disclosure by either indicating in a box at the point of the site where personal data is collected, by sending an email bpcanadaprivacycoordinator@bp.com or by sending postal mail to the BP Canada Privacy Coordinator at: BP Canada Energy Company, 240 - 4 Ave. SW, PO Box 200, Calgary, Alberta, T2P 2H8, Canada.

Where we disclose your personal data for purposes which are different to those stated we offer you the opportunity to consent prior to disclosure.

Children

BP Group is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. BP Group does not knowingly collect information from children under the age of 13 and BP Group does not target its websites to children under 13.

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control that complies fully with data privacy and protection legislation appropriate to the jurisdiction applicable to the site. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. 

At present we do not give visitors to our website the option of using a secure transmission method to send us their personal data.

Privacy compliance

Our privacy policy is compliant with the privacy laws of Canada.

If we decide to change our privacy policy, we will update the privacy policy to reflect the changes on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Data privacy legislation is subject to revision and we strongly suggest that you regularly check our privacy statement

Hyperlinks

The www.aplusforenergy.ca website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the www.aplusforenergy.ca. BP Canada Energy Company does not control those sites or their privacy practices, which may differ from BP Canada Energy Company. We do not endorse or make any representations about third-party websites. BP Canada Energy Company’s Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with BP Canada Energy Company; that sharing is governed by that third-party company’s privacy policy.