Commercial airlines

When it comes to supplying commercial airlines, we have the presence and the people across the globe to meet your needs.

Comprehensive auditing and management of our supply chain ensures that you consistently receive the highest quality fuel. And investing in our extensive supply network means we can deal with unpredictable demands or unexpected supply disruptions. Ensuring you have fuel where you need it, when you need it. 

The cost of fuel is a major factor for all airlines and fuel price volatility can have a fundamental impact on your overall ability to do business. Why not find out how our price risk management products can help give you budgetary certainty. 

Click on the arrows below to find out more about the services we can offer you, such as price risk management, emissions trading and technical support designed specifically for airlines.

Product quality

Our strict product quality and handling procedures, as well as our presence throughout the supply chain, mean that you can be confident in the quality of our fuels.  Our industry leading fuels quality team are available 24/7 to diagnose and resolve any issue that may arise, minimising or eliminating any disruption to you.  This team also help shape aviation standards through their participation in industry bodies and ensure any impact on aircraft operators is taken into account prior to implementing any changes.

Delivered safely

We are committed to providing safe and efficient refuelling services.  We operate fuelling infrastructure at over 170 airports globally. Each year our highly trained and dedicated staff refuel more than two million aircraft.

Our network locations are audited to ensure they operate at or above global standards.  

Specialist fuels

As part of one of the world’s largest oil companies we can act as your trusted advisor on alternative fuels. Using the BP Group’s extensive capabilities on biofuels, fuels research and development, certification and supply; we can arrange the sourcing, blending, certification, transport and advise on regulatory and commercial aspects. Contact us to find out how we can be your ideal fuel partner for trials and bio-jet sourcing initiatives.

Extensive global network

We can provide you with fuel at over 700 locations around the globe – enabling you to deal with one supplier across a wide range of locations.

Our 'Where to find Air BP' tool ensures that you can easily locate BP airports including details of the fuels available, opening hours and contact numbers.

24/7 customer support

Your dedicated account holder is responsible for ensuring that any queries or questions are resolved as well as identifying and demonstrating any new developments or tools that can help support you. They will liaise with the relevant staff within our airport network as well as functional teams to meet your requirements as effectively as possible.

And as aviation isn't a 9 to 5 business, our 24/7 customer service team are always on hand to respond to your query.

The team, based in our Dubai office can be contacted 24 hours a day, 365 days a year, should you require assistance or information.  

Manage your account online

Our electronic account management tool 'eNabler' gives you a convenient and easy to use way to view invoices and manage your account online.

This includes the ability to:
  • Choose the QuickView option to receive an email with a direct link to your invoices
  • Search for your invoices and view invoice details on-line on our secure site
  • View balance statements including invoiced and uninvoiced deliveries
  • Give access to others to view your invoices
eNabler also gives you a quick and easy way to query any item on an invoice. Click on the disputes button on any invoice or line item, detail what you are querying and this is sent directly to the person in our finance team who will deal with this in a timely manner.

Manage your costs with price risk management

Managing your exposure to the price of fuel requires an in-depth knowledge of the complexities of the physical and financial markets, an understanding of the available tools in addition to access to the right, real time, information. 

As well as standard paper financial risk management we can provide you with simple and competitive risk management solutions as part of your physical fuel supply. 

Emissions trading

We offer a complete, commission free trading service to help you comply with the EU Emissions Trading Scheme.

If your operations fall under the scheme we can manage the whole trading process: executing trades at a reference market price, making deliveries, handling emissions registries and submitting credits for compliance, all under one simple contract. You will only be required to provide your expected and final annual emissions data and BP will take care of everything else, providing you with peace of mind for your emissions trading programme.

Airline training & technical support

We offer our airline customers training on product quality, airport storage and into-plane operations. 

Our airfield course will familiarise your team with the importance of product quality and the steps taken by our teams to ensure fuel remains on spec. The course also covers the basic principles of fuel supply, on airport storage and into-plane operations.

We can also provide you with training on safety risk assessment and management systems based on our own extensive material.