The majority of BP service stations selling gas, provide a cylinder exchange service. Customers simply bring in an empty 9kg, 13kg or 19kg cylinder and BP will swop the empty cylinder for a full one. BP also accepts 9kg, 13kg and 19kg cylinders that belong to other oil companies. Many BP sites provide a filling service as well as an exchange service. These service stations are able to fill Cadac cylinders as well as BP 9kg cylinders.
Safety is extremely important, especially with regards to the handling of liquid petroleum gas (LPG) at BP service stations. All BP dealers and franchisees receive prior LPG Safety Training provided by the LPG Safety Association in various centres around the country. The attendants are, in turn, trained by the dealers in the correct handling of cylinders. LPG protective cages have safety signage clearly warning that there should be no smoking or naked flames near the cages.
As part of BP’s safety drive, every gas cylinder is sold with a safety collar showing pictorial safety hints. The following safety advice is important for customers transporting both full and empty cylinders.
In the car:
- the cylinder must always be transported upright - never on its side
- the cylinder must be secured firmly in the upright position
- the cylinder should be secured firmly in the foot-well behind the front seat. It is not recommended that the cylinder be placed inside the boot
- the windows should be kept open to allow for the free flow of air around the cylinder
- never leave a cylinder inside a car on a hot day for a long period of time
- always check hoses, clamps and 'o' rings on appliances, prior to connecting to the cylinder
- never place a cylinder on top of a stove
- never place a cylinder close to an open fire
- light the match FIRST, before turning on the gas supply