Customer services
Elite Customer Solutions is a provider of a broad range of integrated customer management solutions, serving BP’s retail operations across the United States. Among others, services include point-of-sale (POS) support, price notification, credit card processing, asset maintenance, portal support, billing and customer account management and emergency response.
Elite operates under a tiered service delivery model and makes use of the latest technology in Customer Service and Call Center management systems. Its vision is to be recognized as the industry leader that provides best-in-class service at best-in-class costs. Elite is a dynamic, performance-driven organization that deeply values its customers and its people. Its goals center on process efficiency, continuous improvement, customer satisfaction
and loyalty.
and loyalty.
