Our services
Our additional services support our high quality products, forming a value-adding solution
Logistics safety services
The safety of our employees, customers and the environment is our first priority.
Our aim is to ensure that the entire supply chain operates safely, including on-site delivery. Through our logistics safety standards and services we aim to ensure all our products are delivered safely and efficiently.
Customer service
We offer an optimum level of dedicated service and attention combined with all the quality and expertise you would expect from a leading supplier.
We promise to deliver responsive customer service which you can rely on.
The level of service you can expect from us is based on the following customer service principles:
Caring
We truly care about what we do. We deliver impartial and professional service, offer honest advice and carry out comprehensive research that supports objective decision-making.
Proactive
We aim to foresee challenges and take initiatives to overcome them, to deliver our objective of uninterrupted service.
Trustworthy
Trust is the essential ingredient to any successful long term business relationship. We stick to our word and customers know they can always rely on us.
Supply chain services
Our flexible supply chain services enhance your ability to respond quickly to ever-changing customer demands and production requirements.
Sea, rail or road, our professional solutions are designed to provide you with peace of mind, enabling you to concentrate fully on your core business.
Technical services
With a wealth of experience and deep technical knowledge, our technical services team offer a wide range of value-adding services which seek to meet your unique requirements.
From the provision of supporting product information to technical collaboration our in-house technical support team will work to deliver the optimal solution to suit your needs.
