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Benefits Solutions Lead

Benefits Solutions Lead

  • Location United Kingdom - South East - Sunbury
  • Travel required Yes - up to 10%
  • Job category HR Group
  • Relocation available No
  • Job type Professionals
  • Job code 141247BR
  • Experience level Intermediate
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Job summary

At bp, our people are our most important asset. People & culture discovers, empowers, energizes and cares for our brilliant people – and so can you. We’re nurturing a diverse and inclusive culture that allows our people to thrive in all aspects of their lives. We’re creating collaborative workplaces that drive innovation and agility.‎ If people are your passion, this is the right place for you.


About the organisation:

A career in People & Culture - Services & Solutions is an opportunity to help shape the future of bp. Services & Solutions (S+S) is an internal global shared services organisation, responsible for delivering centralised and standardised HR services for bp from a number of geographical delivery centres as appropriate for bp’s footprint. S+S are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best customer experience.

About the opportunity:

We are now looking for a Benefits Solution Lead, who will own and drive a portion of the P&C solution, encompassing both process and technology, and ensuring that we deliver a great and efficient service for our people.

In this role, as the successful candidate, you will have the great opportunity to build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. You will also apply your technical expertise (process and technology) to deliver stable operations alongside projects and innovation.

You will report to the Global Solutions Owner (GSO) for Reward and Benefits, and the role will be based in the United Kingdom.

About the role:

In more detail, some of your key accountabilities will be to:
  • Manage Benefits solutions as part of the Reward and Wellbeing Solutions, maintaining the health and operational integrity of solutions
  • Work and build positive relationships with vendors, stakeholders and colleagues from different entities to ensure solutions co-exist seamlessly across P&C
  • Ensure compliance with regulatory data privacy and digital security requirements
  • Manage a prioritised backlog of changes, covering maintenance and fixes with a focus on implementation of ongoing activities
  • Work within guidelines and frameworks, research and resolve process and technical problems, unexpected results or process flaws and recommend solutions or alternate methods to meet requirements
  • Develop and implement plans for the design, requirements gathering, configuration, functional and integration testing and deployment of changes for Benefits solutions
  • Plan and execute substantial aspects of change projects, including acting as product owner, delivering through others, delivering to time, cost and quality, managing risks
  • Facilitate design sessions, leading configuration, coordinating testing, and executing cutover
  • Evaluate, communicate, and coordinate the functional and technical impacts of configuration and other decisions to stakeholders
  • Ensure all operational and technical documentation is maintained including technical and functional specifications, interface specifications, test plans and training materials
  • Support bp to be a thought-leader in the relevant technology space through ongoing external networking and tech landscape analysis


About you:

You will have a Degree or professional qualification in a relevant field, or equivalent experience. You will have strong Microsoft Office skills, with extensive understanding and experience using Excel.

It would be essential that you have:
  • Demonstrable knowledge of HR information systems, including experience in designing and configuring business processes in various HR applications
  • Strong project management experience using both Agile and Waterfall methodologies; adept at working on multiple concurrent projects with nominal supervision
  • Digital fluency in order to work with technology teams to implement high-quality digital products and solutions
  • Exhibit strong security and confidentiality practices
  • Strong problem solving, troubleshooting and analytical skills – curiosity to get to the root cause and continuously learning
  • Proven track record of evaluating and driving ‘value-add’ solutions to improve business engagement and positively disrupt, where necessary
  • Excellent business analysis skills: timeline planning, requirements definition and documentation, test planning, deployment approaches
  • Experience of succeeding in complex and changing environments, including ability to work effectively in a fast-paced environment
  • Strong stakeholder management skills, with ability to engage with and influence key business stakeholders; strong team synergy skills
  • Effective communication skills, flexible style able to communicate at all levels

It would also be useful, but not vital, that you have:
  • Sound understanding of trends in the relevant process / technology areas
  • Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones


Why join our team?

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits!

Apply now!

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