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Business Account Manager

Business Account Manager

  • Location Hungary - Central - Budapest
  • Travel required No
  • Job category Finance Group
  • Relocation available Negotiable
  • Job type Professionals
  • Job code 132742BR
  • Experience level Senior
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Job summary

We are a global energy business involved in every aspect of the energy system. We have around 60,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Customer Team and advance your career as a Business Account Manager!
In this role You will:
  • Drive all account and relationship management activities with key stakeholders across Customer and Products
  • Seek for opportunities in close collaboration with senior business representatives for new services and ways to add value
  • Support vp GBS Customer in demand conversations with senior stakeholders
  • Support the vp GBS Customer in the definition and delivery of the Customer strategy
  • Define our ways of working across our global centers to ensure operational delivery is consistent and well measured

We have the following requirements:
  • Academic and international qualification in relevant fields
  • 7+ years’ experience in the Service Operations or Business Relationship environment (preferably B2B and SSC)
  • Deep professional experience in Customer Service, Finance, Procurement and Continuous Improvement
  • Fluent English knowledge
  • Proven consulting skills and track record of the ability to build sound and trusted relationships
  • Experience in leading and managing teams (preferably in large scale service centre operations)
  • Experience with supporting and implementing strategy
  • Possess a sound understanding of internal and external customer needs, able to negotiate and manage expectations to meet / exceed requirements
  • Excellent analytical skills and the ability to think strategically.
  • Strong people & performance management skills
  • Strong time management and organisation skills
At bp, we provide the following environment & benefits to you:
  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Chill-out and collaboration spaces in a stylish office environment
  • Learning opportunities, other development opportunities to craft your career path
  • Different bonus opportunities based on performance, wide range of cafeteria elements
  • Life & health insurance, medical care package
  • Company laptop
  • Phone for private usage
  • Car allowance
  • Opportunity to work from home: up to 2 days / week based on team agreement

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