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Business and Process Analyst - EV Charging - bp Pulse

Business and Process Analyst - EV Charging - bp Pulse

  • Location Austria - Flexible, Poland - Central - Warsaw
  • Travel required No
  • Job category Business Support Group
  • Relocation available No
  • Job type Professionals
  • Job code 140154BR
  • Experience level Intermediate
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Job summary

bp is reimagining energy for people and our planet.
We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.
It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. A culture that values everyone benefits all of us. That’s why, to help our people thrive, we nurture a truly diverse and inclusive environment.
bp pulse is going global, and we need YOU to help us on our adventure to get to an Electric Future and become NetZero across the world. Were looking to meet the growing global demand for safe, sustainable, and affordable energy. We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team with the best EV experts out there. YOU can help us get there, were searching for skilled EV experts who are passionate and curious individuals to join our team to help the world electrify!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Business and Process Analyst - EV Charging
bp Pulse

This is an office-based, location independent role, it can be filled in Poland (Warsaw) or in Austria (Vienna).
As Business and Process Analyst you will analyze data, map processes, gather relevant information about EV charging ecosystem to create exceptional customer experience. You will be a key member of a high performing team and will be tasked with defining, testing, launching, and scaling the bp pulse EV Charging offer, at various use-cases On-The-Go, Fleet and Home as well as continuously improving the processes.
You will work closely with Product & Launch managers at country level (Austria and Poland) and the Global Product team, who share the ambition to create the best customer experience in the market. This is an opportunity to join a business unit with a startup-mentality in a fast-growing market, and ultimately help enable people to transition to electric vehicles. You won’t just be part of the biggest disruption in the mobility ecosystem in the century - you will be at the forefront of it, as we shape the EV charging environment in Central Europe.

In this role You will:

  • Being part of the growing bp pulse team in Central Europe, working hand in hand with country teams: Product, Operation, Execution and Business, supported by cluster and global teams.
  • Responsible for end-to-end process mappings for use-case product components and create user flow to help articulate customer journey and operational processes, including areas of charge point operations, payments, sales, invoicing, as well as installation, logistics, maintenance, and customer care.
  • Work together with Product Managers, Product Owners, and subject matter experts to determine and define product roadmap, ensure feature prioritization, including product specification in line with market requirements and local regulations, and drive continuous improvements.
  • Take a hands-on approach to product testing, developing, and performing test scenarios/scripts and own the creation and preparation of epics, features, user stories and acceptance criteria.
  • Provide insights based on available data to support the Product Manager and delivery teams to enable prioritization and make informed decisions
  • Facilitate workshops and forums to capture requirements and clarify processes.
  • Build strong relationships with internal and external stakeholders, including industry association.
  • Support Product Managers in ceremonies and steering boards, preparing content, articulating actions, and delivery requirements for the project
What You will need to be successful:
  • Proven 3 years track record in Business Analysis and/or Process Mapping
  • Experience at EV Charging business, e-mobility or energy industries is preferred
  • Strong in comprehension, structuring and work organization. Passionate about continuous improvement, process efficiency and working as part of a hard-working multidisciplinary team
  • Deep understanding of digital product development, including tools, best practices, agile methodologies
  • Experience at managing and facilitating product test / QA e.g. UAT. Capable to identify key drivers of success or failure and prioritize accordingly
  • Self-starter mentality with drive and motivation.
  • Fluent in English and Polish or German
What can we offer you to electrify your career with us?

At bp pulse, we are expanding our global business with the dynamism and buzz of a new start up. With benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to enable you to craft your own career path, life and health insurance, medical care package and many others. In this role you will feel empowered, capable, energised, and able to act as decision makers.

Basically, bp pulse is a fun place to work!

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, neuro diversity, age, marital status, veteran status, or disability status.

bp pulse operates a 60% office, 40% home flexible working policy i.e., we rock a hybrid model and offer the best of both worlds!

Find your electric future with bp pulse.


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