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CDD Process Assurance Lead

CDD Process Assurance Lead

  • Location Malaysia - Central - Kuala Lumpur
  • Travel required No
  • Job category Procurement & Supply Chain Management Group
  • Relocation available No
  • Job type Professionals
  • Job code 133418BR
  • Experience level Intermediate
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Job summary

The CDD Process Assurance Lead’s role is to run the process assurance and reporting activities for those activities supported by GBS with the aim to provide process assurance and reporting of CDD and Pre-Qualification to the Head of CDD and the respective head of controls for each segment. The CDD Process Assurance Lead will be acting as maintainer of the CDD Deskbook and Tools ; and ensure that necessary updates are being made to ensure that the procedure / policy defined by BP group supported by GBS is being met. The role is to also be responsible for producing the reporting required for both for internal CDD team and externally to stakeholders. This role will lead the process improvement and changes to Group procedure that have impact to GBS CDD Operations. Also responsible for the knowledge management and retention.

The CDD Process Assurance Lead’s role is to run the process assurance and reporting activities for those activities supported by GBS with the aim to provide process assurance and reporting of CDD and Pre-Qualification to the Head of CDD and the respective head of controls for each segment. The CDD Process Assurance Lead will be acting as maintainer of the CDD Deskbook and Tools ; and ensure that necessary updates are being made to ensure that the procedure / policy defined by BP group supported by GBS is being met. The role is to also be responsible for producing the reporting required for both for internal CDD team and externally to stakeholders. This role will lead the process improvement and changes to Group procedure that have impact to GBS CDD Operations. Also responsible for the knowledge management and retention.

Process Leadership

  • Take ownership of the development and maintenance of the CDD and Pre-Qualification Operational Deskbook
  • Support the necessary updates to the end to end process (including tools) to support changes in Group procedure and risks management activities
  • Support the development of CDD and Pre-Qualification capability into the team within the centre, by supporting the coordination of the capabilities assessment and training requirements
  • Support business growth agenda and strategic initiatives in line with CDD risk management requirements
  • Ensure Compliance to CDD and Pre-Qualification policy and procedures by working closely with Ethics & Compliance, Segments, Legal team and the CDD Operations team
  • Drive continuous improvement and efficiency agenda to CDD processes across the centres
  • Ensure counterparty data integrity in the systems is preserved and enhanced in line with CDD policy and procedures. Provide KPIs and MI supporting the effective operations of the CDD Operations team and in support of internal and external reporting and assurance
  • Actively participate in the CDD and Pre-Qualification practitioner and networking forums
  • Participate and contribute to the reviews of the CDD and Pre-Qualification and High Risk Agent Group Control Process (HRAGCP) with fellow practitioners and subject matter experts from Ethics & Compliance (E&C), Legal,Segment etc.
  • Work closely with E&C, Finance Groups, Procurement Groups, Credit Group, Internal Control and supported businesses
  • Support the control and user access on the CDD platform
  • Support the management of CDD tools (Aravo, WC1, DNB, Transparint, Lloyds, Seaweb) and support the engagement with the tool service providers ; including managing the contract renewal and service level adherence
  • Perform control and monitoring activities (New, Refresh and CCM alert review) and the Quality Assurance for the end-to-end process
  • Support knowledge management and retention (including SOP review and update)
  • Support closure of audit actions (both internal and business audit action)

Process and Data Integrity
  • Ensure all information are stored securely in accordance with the requirements of the CDD process ensuring compliance with any data privacy requirements
  • Maintain the consolidated Key Process Indicators for CDD and Pre-Qualification process and input to segment risk heads and E&C.
  • Drive system, tools and process standardisation
  • Implement process automation

Responsibilities
  • Bachelor’s degree in Business, Finance, Accounting, or related field; or professional certification such as ACAMS or ICA
  • 7+ years of working experience in CDD and Pre-Qualification / AML, Compliance, Finance, Accounting, Business or related field
  • Significant experience of people management and managing large scale operations
  • Excellent written and oral communication skills in English
  • Strong stakeholder relationship management skills
  • Proactive and dynamic approach

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