Concerns Advisor

Job summary

Entity:

Strategy, Sustainability & Ventures

Job Family Group:

Ethics & Compliance Group

Job Description:

We aim to be a very different kind of energy company by 2030 as we scale up investment in low-carbon, focus our oil and gas production and make headway on reducing emissions. Our new strategy kickstarts a decade of delivery towards our #bpNetZero ambition.

Since English proficiency is a requirement for the position, submit your resume in English.

The Concerns Advisor will manage the concerns and enquiries raised by the employees in the Case Management System (CMS) by applying active case management processes and procedures.

The position will drive efficient and effective resolution of cases from submission to closure, ensuring communications with the workforce who have raised concerns as required by bp policies and the Code of Conduct. Working closely with other colleagues in the Workforce Concerns Program (WCP) and Ethics and Compliance (E&C) teams.

The purpose of the WCP the Business Integrity (BI) Function is to ensure that concerns raised are handled appropriately, consistently and investigated (when needed) in a timely and effective manner by trained investigators. The WCP and BI work closely with E&C and subject matter experts (SME) from partner functions to make sure that concerns are resolved, and lessons are learned and shared where applicable.

Key Accountabilities

• Management of the assigned portfolio of businesses and functions, evaluation of new submissions entered through the system and initial case triage.
• Figure out the most appropriate way to handle a concern involving other SMEs, relevant BI Investigation teams, or Ethics and Compliance Liaisons (ECL), when needed, to resolve either by local investigation or by undertaking other management action.
• Management and oversight of interactions and communications with the Concerned Individuals to ensure responsiveness. Oversight and maintenance of records in CMS to ensure conformance to the requirements of the Management of Concerns and Investigations policy.
• Building and maintaining effective relationships with functional partners such as E&C Advisors, People & Culture, Safety and Operational Risk and bp Legal. Developing a strong network across the company to provide effective liaison for the management of concerns and responses to enquiries.
• Provide support to the BI Investigation teams in coordinating local investigations, as requested.
• Monitoring case cycle to drive timely resolution of concerns and raising to management if needed. Review of outcomes of local concerns management for consistency, rigor and tracking any remedial actions, including process improvements and, where appropriate, disciplinary outcomes.

Essential Experience and Job Requirements

• Formal qualifications constituting university degrees, examination certificates that confirm a level of educational attainment or licenses
• 5 to 7 years of relevant work experience. Former employee relations, human resources, ethics and/or compliance experience is preferred.
• Proficiency in English and Portuguese, comfortable communicating with an international team

Additional Criteria

• Strong capability in exercising sound judgment particularly in areas of ambiguity
• Experience working cross culturally and in large/multinational companies is desirable
• Positive relationship management and interpersonal skills, with the ability to build and maintain relationships with diverse customers and teams
• Phenomenal teammate attitude with talent to interact at all levels

At bp, we provide phenomenal environment & benefits such as an open and inclusive culture, a great work-life balance, learning and development opportunities to craft your career path, life & health insurance, medical care package, meal vouchers, annual cash bonus, pension plan and many others benefits!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our team? We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity! We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Compliance Programs, Corporate Ethics, Employee and Labor Relations, Employee Relationships, Ethical Compliance, Ethics, Ethics Consultation, Human Resources (HR), Labor Compliance, Labor Management Relations, Labour Relations Management, Managing workforce concerns, Professional Ethics, Workplace Issues

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.