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DO Channel Coordinator

DO Channel Coordinator

  • Location Spain - Central - Madrid
  • Travel required Yes - up to 25%
  • Job category Sales Group
  • Relocation available No
  • Job type Professionals
  • Job code 147975BR
  • Experience level Intermediate
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Job summary

Responsible for managing regional direct sales activities, delivering the strategic plan to meet the business' growth aspirations and supporting the development of sales direct/B2B strategies to maximise profitability and Business to Business (B2B) sales opportunities. The scope of the role will influence the grade – this can include financial accountability, geographical scope, leadership responsibilities and overall level of responsibility.

DO Channel Coordinator

About the role itself:

To support a wide range of activities within the DO Channel, working in close collaboration with the Dealer Manager to coordinate the day-to-day work, taking advantage of the opportunities to improve the performance of the Dealer’s Network to the maximum level.

What would be your responsibility?

  • Responsible for the Performance analysis Globally, by Regions and by sites, to check deviations and advise about the identified improvements, setting goals and tracking the development.
  • Set goals and negotiation boundaries for Contract Renewals, as doing a post assessment to evaluate the result of the Renewals and accomplish lessons learnt to the Team.
  • Control and supervision of the Marketing offer integration along the Channel.
  • Establish the Segmentation and categorization of the Dealer’s Network.
  • Execution and design of Dashboards for site management and performance assessment.
  • Invoices approval for common activities within the Channel.
  • Crossed Channel activities coordination.
  • Keeps close eye on any changes in competitors’ networks.
  • Makes on a regular basis reports for basic aspects of his / her job (i.e. sales, credit, HSSE, profitability, etc.).
  • Coordinate with the RTM Teams the preparation and implementation of the Territory Action Plan and Site Actions Plan.
  • Track the price policy in accordance to the conditions that the competition creates.
  • Support Negotiations if required.
  • Play the Role of Dealer Manager Deputy.
  • Initiate fraud investigations, develop and manage external and internal relationships to enable a strong fraud agenda to be maintained and best practice shared.

What should you bring to this role?
  • Operational Retail experience required
  • Demonstrated experience leading a coordinating team
  • Broad understanding of the Retail business and business processes
  • Strong stakeholder engagement skills with the ability to establish and maintain strong relationships
  • Exceptional communication skills both verbal and written
  • Must be able to clearly translate data into meaningful information for the target audience of retail managers
  • Negotiation Skills
  • High proficiency at Power BI, Excel, SAP, etc

Want to join the team? This means:

  • Able to travel and doing field visits as frequently as required
  • Team’s Leadership
  • Remote working & used to virtual leadership
  • Comfortable working with the digital workplace tools (oneNote, MS Teams....)
  • Communication & Influence
  • Relationship Management
  • Retail Standards, Policies & Procedures
  • Time Management
  • Understanding Retail Financial data

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