DO Channel Coordinator

Job summary

Responsible for managing regional direct sales activities, delivering the strategic plan to meet the business' growth aspirations and supporting the development of sales direct/B2B strategies to maximise profitability and Business to Business (B2B) sales opportunities. The scope of the role will influence the grade – this can include financial accountability, geographical scope, leadership responsibilities and overall level of responsibility.

DO Channel Coordinator

About the role itself:

To support a wide range of activities within the DO Channel, working in close collaboration with the Dealer Manager to coordinate the day-to-day work, taking advantage of the opportunities to improve the performance of the Dealer’s Network to the maximum level.

What would be your responsibility?

• Responsible for the Performance analysis Globally, by Regions and by sites, to check deviations and advise about the identified improvements, setting goals and tracking the development.
• Set goals and negotiation boundaries for Contract Renewals, as doing a post assessment to evaluate the result of the Renewals and accomplish lessons learnt to the Team.
• Control and supervision of the Marketing offer integration along the Channel.
• Establish the Segmentation and categorization of the Dealer’s Network.
• Execution and design of Dashboards for site management and performance assessment.
• Invoices approval for common activities within the Channel.
• Crossed Channel activities coordination.
• Keeps close eye on any changes in competitors’ networks.
• Makes on a regular basis reports for basic aspects of his / her job (i.e. sales, credit, HSSE, profitability, etc.).
• Coordinate with the RTM Teams the preparation and implementation of the Territory Action Plan and Site Actions Plan.
• Track the price policy in accordance to the conditions that the competition creates.
• Support Negotiations if required.
• Play the Role of Dealer Manager Deputy.
• Initiate fraud investigations, develop and manage external and internal relationships to enable a strong fraud agenda to be maintained and best practice shared.

• Operational Retail experience required
• Demonstrated experience leading a coordinating team
• Broad understanding of the Retail business and business processes
• Strong stakeholder engagement skills with the ability to establish and maintain strong relationships
• Exceptional communication skills both verbal and written
• Must be able to clearly translate data into meaningful information for the target audience of retail managers
• Negotiation Skills
• High proficiency at Power BI, Excel, SAP, etc

• Able to travel and doing field visits as frequently as required
• Team’s Leadership
• Remote working & used to virtual leadership
• Comfortable working with the digital workplace tools (oneNote, MS Teams....)
• Communication & Influence
• Relationship Management
• Retail Standards, Policies & Procedures
• Time Management
• Understanding Retail Financial data