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Data Operations Analyst

Data Operations Analyst

  • Location India - Maharashtra - Pune
  • Travel required Negotiable
  • Job category Finance Group
  • Relocation available No
  • Job type Professionals
  • Job code 131138BR
  • Experience level Intermediate
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Job summary

Responsible for supporting the delivery of integrated processes, data and systems and undertaking a range of master data management activities, while ensuring adherence to policies and procedures and working with team members to help drive exceptional customer service, operational excellence and compliance.

Key Accountabilities and challenges

  • Ensure the accurate and timely delivery of addition, change and de-activation of master data records in accordance with SLAs. Types of records include but not limited to customer master, material master, vendor master and finance master
  • Ensure data input is consistent with the data standards and meets the required levels of completeness
  • Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
  • Identify and implement process and solution requirements for the master data management process
  • Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback
  • Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to end process
Qualifications, Competencies & Mindset
Essential Education & Experience
  • Bachelor’s Degree in Management, Business, Finance, Accounting, or related field
  • Minimum of 3 - 4 years of experience managing a client-service oriented function with experience in Procurement / Supply chain or Finance field experience
  • Sound experience in SAP and MDG is preferred
  • Previous experience in data structures or data management/administration.
  • Experience of working cross culturally and in an international environment
  • Resilient and experienced in working in multi-faceted environment
  • Shared service centre experience.

Mindsets
  • Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
  • Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
  • Effortless customer experiences - Understands customer needs and delivers digital seamless self-service customer experiences
  • Digital first - Applies creative digital solutions to solve problems
  • Key Competencies
  • Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and change management
  • Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
  • Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
  • Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
  • Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired information
  • Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
  • Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new ideas, projects and opportunities
  • Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the stakeholder. Knows when and how to use the chain of command
  • Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems

Responsible for supporting the delivery of integrated processes, data and systems and undertaking a range of master data management activities, while ensuring adherence to policies and procedures and working with team members to help drive exceptional customer service, operational excellence and compliance.

Apply Search all jobs at bp