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Data Operations Analyst

Data Operations Analyst

  • Location India - Maharashtra - Pune
  • Travel required Yes - up to 10%
  • Job category Finance Group
  • Relocation available Yes - Domestic (In country) only
  • Job type Professionals
  • Job code 144512BR
  • Experience level Intermediate
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Job summary

Overview
At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive cutting-edge digital solutions and agile ways of working.

Key Accountabilities and challenges
• Execute day to day customer master data queries and activities:
Provide site master data support for set up, transfers and retirement of sites
o Retail site set ups
o Amendment of site details
o Closing of sites
o Monthly rebate payments to customers
o Fuel Card Customer maintenance
o Suspense Transaction Maintenance
o Air BP Customer Maintenance

• Maintaining strong relationships with business function, GBS ANZ
• Ensure data input is consistent with the data standards and meets the required levels of completeness
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and KPI measures
• Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Execute sustainable data quality improvement plans that aligns to data policies and standards.
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
• Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency and accuracy
• Identify and implement process and solution requirements for the master data management process
• Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback
• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to end process
• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle
• Working hours (ANZ) to support Business Partners

Overview
At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive cutting-edge digital solutions and agile ways of working.

Key Accountabilities and challenges
• Execute day to day customer master data queries and activities:
• Maintaining strong relationships with business function, GBS ANZ
• Ensure data input is consistent with the data standards and meets the required levels of completeness
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and KPI measures
• Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Execute sustainable data quality improvement plans that aligns to data policies and standards.
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
• Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency and accuracy
• Identify and implement process and solution requirements for the master data management process
• Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback
• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to end process
• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle
• Working hours (ANZ) to support Business Partners

Role will cover Australian and New Zealand applications

Qualifications, Competencies & Mindset
• Bachelor’s Degree in Management, Business, Finance, Accounting, or related field
• Minimum of 4 - 5 years of experience managing a client-service oriented function with experience in Procurement / Supply chain/Customer or Finance field experience
• Minimum 3-4 years of experience in master data systems management and development; with hands-on experience dealing with data conversion, consolidation, enrichment and harmonisation.
• Sound experience in JDE & Siebel or other SAP is required
• Experience of working cross culturally and in an international environment
• Ability to communicate and influence across different levels in the organisation
• Engaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment

Overview
At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive cutting-edge digital solutions and agile ways of working.

Key Accountabilities and challenges
• Execute day to day customer master data queries and activities:
Provide site master data support for set up, transfers and retirement of sites
o Retail site set ups
o Amendment of site details
o Closing of sites
o Monthly rebate payments to customers
o Fuel Card Customer maintenance
o Suspense Transaction Maintenance
o Air BP Customer Maintenance

• Maintaining strong relationships with business function, GBS ANZ
• Ensure data input is consistent with the data standards and meets the required levels of completeness
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and KPI measures
• Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Execute sustainable data quality improvement plans that aligns to data policies and standards.
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
• Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency and accuracy
• Identify and implement process and solution requirements for the master data management process
• Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback
• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to end process
• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle
• Working hours (ANZ) to support Business Partners

Apply Search all jobs at bp