Design Program Manager

Job summary

Grade G - Responsible for managing the brand(s) in the specified market, conducting strategy development and project management and leading a team of marketing professionals to conduct equity-building activities such as advertising and sponsorships, as well as consumer promotional activities intended to acquire more consumers and increase their loyalty to the brands

Do you want to be part of a dynamic and future-focused team defining the future of low-carbon energy sites?
We have an exciting opportunity for a Design Program Manager within our Global Site Design Concepts Team.

Here’s some of the things you will be getting up to!
This cross-functional, global team sets the vision, strategy and direction for bp customer experiences across the Customer and Products division - ranging EV charging sites, low-carbon mobility hubs, petrol stations, and convenience-led experiences.
Defining the standards for sites, touchpoints, structures, spaces, and branding across all customer-facing environments.
This role collaborates closely with multiple business and strategic teams to amass inputs and develop solutions.
Working creatively with brand managers, marketers, offer development managers, asset managers, vendors, and operational teams to understand functional and strategic requirements.
Partnering with outside agencies to develop solutions, then work to translate those ideas into proof of concepts and workable standards for the businesses to execute.
This is a highly visible, multi-market, multi-cultural role within the team.

Here’s what we need from you!
We are looking for an individual with a strategic mindset, able to deliver design programs and solutions for the site design team, focusing primarily on the EV customer experience.
To start, you will focus heavily on the development of cohesive EV site designs across varied formats, from forecourt charging, destination charging, and convenience-led charging sites.

• Customer-centric: a believer in the power that the on-site customer experience has to influence customer journeys, purchasing behaviour, and brand preference.
• A Problem Solver: Finder of unique and purposeful solutions to problems, seen and unseen.
• Strong Project Management Skills: self-organizer, able to define programmatic requirements, set project plans, timelines, and budgets
• End-to-end delivery: desire and ability to own projects and lead them from first engagement to delivery
• Brand Advocate: Passionate about purpose-led design and brand experiences, able to maintain long-term vision of brand purpose while addressing real-time business requirements for branding.
• Excellent Communicator: Collaborator, able to organize and manage projects and requests from multiple markets, multiple entities, and multiple time zones. Strong ability to communicate clearly and effectively with senior management.
• Creative Management: Author of clear creative briefs for execution by design agency, ensuring alignment on scope and deliverables. Collects and provides necessary context for design requests, evaluates proposed designs, provides direction on documentation requirements, and manages ongoing review of library of design standards.
• Define Technical Standards: Subject matter specialist who informs the delivery of architectural and interior design solutions. Background in materials, fabrication methods, construction or engineering is helpful.
• Creative Innovation development: Manager of new initiatives from concept to value engineering and implementation. Capability to evaluate supplier competency, develop prototypes, and execute pilot projects of new visual standards, as needed.

Grade G - Responsible for managing the brand(s) in the specified market, conducting strategy development and project management and leading a team of marketing professionals to conduct equity-building activities such as advertising and sponsorships, as well as consumer promotional activities intended to acquire more consumers and increase their loyalty to the brands