Job summary
Entity:
Customers & Products
Job Family Group:
Retail Group
Job Summary:
The Franchise Business Advisor (FBA) role provides convenience retail consultation to ARCO ampm Franchisees and ARCO Dealers in an assigned geographic area, South of Portland, or including Salem, Eugene and Medford, OR. The FBA will advise and assist with Merchandising, Business/Financial, and Operational Performance to improve total site profitability! The Franchise Business Advisor is a key role for the delivery of the ampm Franchise offer through a well-defined business consulting relationship centered on the best retail business practices and serves as the go-to person for all marketing field support. The ideal candidate will be home-based in the Portland, OR or Salem, OR areas.
The FBA is a front-line salesperson that, through strong salesmanship and influencing skills, gets franchisee agreement and execution of existing and new programs. This role also provides expertise to the Franchisees and Dealers regarding selling ARCO fuel. This consulting is done with face-to-face visits at each of the ARCO and ARCO ampm convenience stores and the expectation is role will be in their markets 80% of their time, with 30% being overnight travel.
Job Description:
Key Responsibilities:
- Act as a single point of contact for marketing field support; own Franchisees relationship; manage customer demands; mentor, influence and negotiate with Franchisees to achieve desired outcome for the business and Franchisee
- Provide business consulting on convenience retail solutions to the Franchisee to improve growth and profitability: understand and mentor on business gaps and improvement plans; ensure Franchisees understand and deliver against contractual responsibilities; responsible for all aspects of Franchise food service and safety
- Provide Franchisees with upfront support for opening new ampm stores by liaising with service providers, helping establish contacts with vendors, recommended layouts, planograms, prices, establishing book-keeping and supporting the training of employees
- Evaluate and consult on Category Management & General Merchandising practices and execution to provide for a consistent and improved customer experience leading to top and bottom line growth
- Influence Franchisees to improve profitability through gasoline profit boosters, company promotions, and marketing concepts
- Ensure Franchisees develop and implement a competitive pricing strategy that increases profitability and market share, certify every decision is viewed through the lens of the customer and the Franchise agreement
- Influence and negotiate with Franchisees to achieve positive outcomes by understanding key motivational drives of Franchisees and changing business needs
Job Requirements:
- Bachelor’s Degree or equivalent work experience required
- Minimum 5 years relevant business experience in marketing, retail, and/or sales.
- Excellent sales, influencing and oral communication skills.
- Strong leadership skills, with proven ability to lead, mentor, develop and empower to deliver outstanding performance.
- Resourceful application of Microsoft Office products (Excel, Outlook, Word, PowerPoint).
- Sound business planning and financial understanding with the proven track record of interpreting and analyzing financial information from performance reports and financial statements.
Travel Requirement
Up to 75% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is fully remote
Skills:
Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial acumen, Communication, Conflict Management, Continuous improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth {+ 11 more}
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.