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GBS Data Operations - Technical writer Lead

GBS Data Operations - Technical writer Lead

  • Location India - Pune
  • Travel required Negligible travel should be expected with this role
  • Job category Business Support Group
  • Relocation available This role is eligible for relocation within country
  • Job type Professionals
  • Job code RQ086761
  • Experience level Intermediate
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Job summary

Entity:

Finance


Job Family Group:

Business Support Group


Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
 

Key Responsibilities

• Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and change management.
• Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans.
• Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state.
• Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data.
• Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired information.
• Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights.
• Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new ideas, projects and opportunities.
• Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the stakeholder. Knows when and how to use the chain of command.
• Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems.
• Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results.
• Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently

Education Experience


• Bachelor’s Degree in Engineering or English, or journalism, or communications is required. A year or more of supervisory experience is preferred.
• Minimum of 6+ years of experience in Technical writing software/concepts (DITA XML, SLDC/DLDC, Agile methodology, Waterfall model, Topic-based Authoring, UI-based Documentations, styleguides) and experience and familiarity with Oxygen XML, Arbortext Editor, MadCap Flare, Document 360, RoboHelp, Adobe FrameMaker, Articulate 360 etc.
• Excellent communication skills and the ability to work well with people at every level of the organization are essential.
• Ability to analyze raw data, strong analytical skills & developing recommendations.
• Experience of working cross culturally and in an international environment
• Ability to communicate and influence across different levels in the organisation.
• Engaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment.
 


Travel Requirement

Negligible travel should be expected with this role


Relocation Assistance:

This role is eligible for relocation within country


Remote Type:

This position is a hybrid of office/remote working


Skills:

Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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