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International Mobility Operations Team Lead

International Mobility Operations Team Lead

  • Location Hungary - Budapest
  • Travel required No travel is expected with this role
  • Job category HR Group
  • Relocation available This role is not eligible for relocation
  • Job type Professionals
  • Job code RQ082601
  • Experience level Intermediate
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Job summary

Entity:

Finance


Job Family Group:

HR Group


Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Team and advance your career as International Mobility Operations Team Lead!

Responsible for supporting the delivery of consistent and efficient reward frameworks, policies, processes and advice using developing analytical and technical capabilities in the International Mobility (IM) space in order to support organisational objectives, IM priorities and  implementation of strategy. Deliver mobility operational services and ad hoc projects in a team environment.

In this role You will:

  • Lead a shared service delivery team including resource planning and implementation for supporting the annual HR cycle and agenda.

  • Handle on the ground delivery, respond to service demands as they arise and conduct quality assurance activities.

  • Manage team performance to ensure service is delivered as per performance targets.

  • Ensure team compliance with policies and procedures raising risks / issues as needed.

  • Coach team members to address process gaps, identify inefficiencies and areas of growth as part of their development and help to embed a continuous improvement culture in the organisation.

  • Deliver centralised mobility processes including annual and quarterly package updates, cost estimate production and start and end of assignment processes.

  • Support the development and maintenance of operational process in support of continuous improvement, and maintain key process and assignment documentation e.g. process guides, country briefing packs etc.

  • Support large scale mobility projects, independent responsibility for small scale projects and co-ordinate new country and locations set ups, monitoring tasks to completion.

  • Work with team members to execute the agreed regional and global processes, policies and operations by providing accurate and timely analysis and ad-hoc support in order to ensure service level agreements and deadlines are met.

  • Manage of tier 3 queries and issues through customer relationship management platforms providing solution-based outcomes.

  • Build and maintain relationships with key stakeholder and partners including mobility client services, expat data management team and HR partners provide guidance and training.

  • Support the GBS HR Services Leadership Team with annual planning and implement agreed plans consistently

What You will need to be successful:

  • Competent knowledge of key mobility process inlcuding annual review and quarterly updates

  • Good understanding of all mobility components e.g. assignment lifecycle; expat systems/MyMobility, compliance requirements

  • Proficient in English

  • Minimum 5 years international mobility experience e.g. expat data management

  • People management experience in a multinational environment

  • Ability to manage diverse cultural settings

  • As this is a global role, must have flexibility in working across different timezones other than home country

  • Skills required: customer centric thinking, coaching, problem solving, stakeholder management, leading teams, efficient communication

At bp, we provide the following environment & benefits to you:

  • Different bonus opportunities based on performance, wide range of cafeteria elements

  • Life & health insurance, medical care package

  • Flexible working schedule: home office up to 2 days / week, based on team agreement

  • Opportunity to build up long term career path and develop your skills with wide range of learning options

  • Family friendly workplace e.g.: Extended parental leave, Mother-baby room

  • Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

  • Possibility to join our social communities and networks

  • Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

  • Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!


Travel Requirement

No travel is expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

Analytical Thinking, Communication, Customer service delivery excellence, Data Management, Global Perspective, International Mobility, Managing strategic partnerships, Measurement and metrics, People Management, Stakeholder Engagement, Stakeholder Management


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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