Lead Credit Control Analyst

Job summary

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

• Effective cash collection and monitoring of customers’ accounts consistent with BP’s credit standard & policies and preparing collection reports
• Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
• Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
• Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
• Utilize all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
• Review and make decisions based on customers’ blocked orders
• Compliance with all relevant Credit Management related and QMS/EMS policies
• Leading other Credit Control Analysts on daily operations acting as first point of contact
• Support Line Manager in all projects, systems implementations, strategic topics and any ad hoc activities needed

• Proficiency in English language, German knowledge is advantage
• Relevant degree and 2 to 4 year experience in Cash collection/ Credit control

• Able to produce consistently high quality information within tight deadlines
• Communication skills with the ability to build relationships and influence at all levels
• Developing knowledge in implementing complex processes into the business according to given strategy

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended paternity leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
• Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested