Entity:Innovation & Engineering
Job Family Group:
At BP, we are playing to win!
At bp, we’re reimagining energy for people and our planet. With operations working across almost every part of the energy system, we’re owning the way in reducing carbon emissions and developing more sustainable methods for solving the energy challenge. We’re a team with multi-layered strengths of engineers, scientists, traders and business professionals determined to find answers to problems.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society, our industry, and to our planet.
As a Product Manager, Customer & Partner, you will be responsible for the definition and development of a digital product, ensuring customer need, argument, strategic alignment, feature reuse and innovation are led throughout the Product Lifecycle. Taking ownership for the global delivery, this role will lead country or domain teams to drive scale and new market entry of new product offerings that serve our B2B customers – service station owners, sophisticated convenience retailers and fuel distributors.
What we offer:
Your day your way – Hybrid + flexible working + up to 18 weeks of paid parental leave
Competitive salary + annual cash bonuses + 12% Super
Global share match + discounted fuel + global recognition programme
Learning and development + Internal mobility opportunities
In this role you will be:
Working closely with business teams, leaders, science, and engineering teams in an agile development environment to launch new products, platforms, and features
Understanding and presenting customer requirements and shaping the product strategy and vision and ensuring effective cost and revenue management
Aligning multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met as well as ensuring that the product supports bp’s overall strategy and goals
Partnering daily with DevOps squads to develop and run digital applications, ensuring the voice of the customer is incorporated into the product team activity, maintaining an up-to-date delivery roadmap with a clear focus on business value.
Providing visibility of delivery to internal and external partners - sales teams, customer service, marketing & field ops - raising issues as required to drive product launches
Supporting the management of service outcomes with suppliers and partners who provide developers to augment your team.
Ability to handle security incidents and prioritize backlogs, providing guidance and empowering the team to perform most optimally
Coordinating across collaborating software development teams to drive technology integration requirements and processes
What do you need to be successful:
Demonstrable track record of discovering customer needs and translating them into inspirational, innovative solutions and detailed product requirements.
Ability to immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions
Strong customer-centric approach and can demonstrate how they have previously built customer need and value into their products
Ability to influence and build a culture of exploration with Engineers and UX designers to tackle core customer needs without formal authority,
A solid understanding of Software Development and Software Operations along with the concept of DevOps
Experience in collaborating with teams in using relevant agile frameworks, such as Scrum and Kanban, ensuring quality and software operability are included into all aspects of the delivery lifecycle from the very beginning.
Familiarity with, at least 2 business cycles of experience with modeling product economics such as: CAC, NPV, ROIC, or other commercial measures
Excellent fundamentals in business analytics and data platform design
Strong knowledge and/or keen interest in emerging tools and technologies
Experience building and selling software as a service and/or web solutions to small to mid-size businesses.
Business, Economics, STEM degree, MBA or equivalent experience
We encourage candidates of all backgrounds and experience to apply. Please submit your resume and cover letter explaining your interest for the role.
If you’d like to understand more about working at BP and the exciting work we do in Innovation and Engineering, please have a read through Innovation & engineering | What we do | Home (bp.com)
To be eligible to apply, you must be a citizen/permanent resident of either AU or NZ
No travel is expected with this role
This role is not eligible for relocation
This position is a hybrid of office/remote working
Business Acumen, Commercial acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms, Data visualization and interpretation, Digital Security, Extract, transform and load, Problem Solving
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.