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Lead product manager

Lead product manager

  • Location Malaysia - Kuala Lumpur
  • Travel required No travel is expected with this role
  • Job category IT&S Group
  • Relocation available This role is not eligible for relocation
  • Job type Professionals
  • Job code RQ065928
  • Experience level Senior
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Job summary

Responsible for delivering business analysis and consulting activities for the defined specialism using advanced technical capabilities, building and maintaining effective working relationships with a range of stakeholders, ensuring relevant standards are defined and maintained, and managing process and system improvements to deliver business value. Specialisms: Business Analysis; Data Management and Data Science; Digital Innovation.

Job Family Group:

IT&S Group

Job Summary:

Responsible for delivering business analysis and consulting activities for the defined specialism using advanced technical capabilities, building and maintaining effective working relationships with a range of stakeholders, ensuring relevant standards are defined and maintained, and managing process and system improvements to deliver business value. Specialisms: Business Analysis; Data Management and Data Science; Digital Innovation.

Job Description:

Role Synopsis  

Product Management at bp is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.  

The Product Manager is responsible for the definition and development of a digital product, ensuring customer need, argument, strategic alignment, feature reuse and innovation are led throughout the Product Lifecycle. Taking ownership for the global delivery, this role will lead country or domain teams to drive scale and new market entry of new product offerings. 

This includes gathering and prioritizing product features at the strategic runway level; understanding and presenting customer requirements; crafting the product strategy and vision; and ensuring effective cost and revenue management.  

Working alongside business stakeholders, you will align multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met as well as ensuring that the product supports bp’s overall strategy and goals. This is a hands-on role with the expectation that you will bring day to day accountability and performance management to the product.  

This role is in an exciting new area that is responsible for creating new products and solving difficult customer problems 

Key accountabilities and Requirements

  • Research key customer trends and competitor activity in relation to the relevant business area to build a knowledge hub to continually improve product performance 

  • Ability to immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions  

  • Knows how to bring customer problem discovery and user experience into the behaviors of the team and apply them efficiently 

  • Strong customer-centric approach and can demonstrate how they have previously built customer need and value into their products.

  • Demonstrable track record of discovering customer needs and translating them into inspirational, innovative solutions and detailed product requirements 

  • Work closely with business teams, leaders, science, and engineering teams in an agile development environment to launch new products, platforms, features and experiences which delight our customers 

Business focused: 

  • Collaborate with other product managers and business stakeholders to create a compelling portfolio or product vision based on customer compassion, market research, regulatory guardrails, and the goals of the business to create value 

  • Partner daily with DevOps squads to develop and run digital applications, ensuring the voice of the customer is incorporated into the product team activity, maintaining an up-to-date delivery roadmap with a clear focus on business value 

  • Familiarity with, at least 2 business cycles of experience with modeling product economics such as: CAC, NPV, ROIC, or other commercial measures

  • Shows ability in being able to decipher between functional impact, business impact, and good user experience. Picking the best balance between the 3 

  • Continually seeks to accelerate development strategically through external partnership or re-use of internal capabilities, including our venture portfolio, identifying ‘best of breed’ features and crafting a robust buy / build / partner strategy against the product roadmap 

  • Provide visibility of delivery to internal and external partners, raising issues as required to drive product launches 

  • As needed, supports the management of service outcomes with suppliers and partners who provide developers to augment your team 

  • Experience in getting the best from existing partners and understand when and how to partner to build advantage in the market 

  • You'll contribute in crafting product vision and product roadmaps with an agile delivery approach in partnership with Tech while managing cyber, operational and/or regulatory risks  

  • Strong experience in data modeling and data analytics. Able to extract and analyze data using SQL and spreadsheets 

  • Ability to represent business goals and set strategic direction  

  • Strong business-focused problem-solving skills.  

  • You will be an owner a subset of product of features; making strategic product recommendations which are grounded in data and insights  

  • You will assist in shaping the product roadmap to bring the broader team’s vision to life by collaborating with a cross-functional team of engineers, designers, business partners, data professionals and other stakeholders 

  • You will drive the day-to-day product development schedule from design through to release for your specific portfolio of features, own the product life cycle, and define and monitor metrics that measure the success of the product

Technology driven: 

  • To partner with technology peers and to influence end-state architecture and drive secure, resilient, performant, and scalable technology solutions that solve material customer and business problems  

  • You'll be responsible to recommend technology investments decision by assessing opportunities for reusing enterprise solutions and building new ones with extensibility & enterprise scalability in mind  

  • A solid understanding of Software Development and Software Operations along with the concept of DevOps 

  • Solid understanding and experience of Service Design including commercial and business development considerations 

  • Experience in collaborating with teams in using relevant agile frameworks, such as Scrum and Kanban, ensuring quality and software operability are included into all aspects of the delivery lifecycle from the very beginning 

  • Demonstrable ability to manage security incidents and prioritize backlogs, providing guidance and empowering the team to perform most optimally 

  • Must have a solid grasp of software-as-a-service, web services and application design 

  • Strong knowledge and/or keen interest in emerging tools and technologies 

  • Excellent fundamentals in business analytics and data platform design 

  • Coordinate across collaborating software development teams to lead technology integration requirements and processes 

  • You will be responsible for defining projects, collecting requirements, writing detailed functional specifications, including user experiences in collaboration with design colleagues, and executing data driven cost/benefit analysis  

Transformational Leadership

  • Effectively run the planning, execution, delivery, and release of sophisticated cross-team engineering initiatives, establishing teams that continually perform at a high level 

  • Guiding teams to reflect and identify improvements and move them towards dedication, working with teams remove obstacles and resolve issues 

  • Acts as coach or mentor to guide teams and individuals to adopting an agile mentality and is seen as a leader in agile behaviors and practices 

  • Deep ability to communicate, collaborate and influence cross-discipline problem solving effectively to facilitate discussion and the development of alternatives or different approaches and to achieve business outcomes. Able to demonstrate ability to be relatable to tech and non-tech partners  

  • You'll influence a broad set of stakeholders across the enterprise to successfully deliver on your portfolio/product vision  

  • You'll establish a long-term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments to bring products to market  

  • You will influence and create culture with Engineers and UX designers to solve core customer needs. You’ll therefore need to demonstrate the ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units  

  • Be able to demonstrate technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members  

Travel Requirement:

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working


Business Acumen, Commercial acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms, Data visualization and interpretation, Digital Security, Extract, transform and load, Problem Solving

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).  If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.  This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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