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Offer & Onboarding Specialist

Offer & Onboarding Specialist

  • Location Hungary - Central - Budapest
  • Travel required Negotiable
  • Job category HR Group
  • Relocation available Yes - including international/expat
  • Job type Professionals
  • Job code 131431BR
  • Experience level Entry
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Job summary

We are a global energy business involved in every aspect of the energy system. We have around 60,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together.

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our P&C Services Team and advance your career as an

Offer & Onboarding Specialist!

P&C Services is an internal global shared services organisation, responsible for delivering centralised and standardised P&C Services for bp from a number of geographical delivery centres as appropriate for bp’s footprint. P&C Services are the first point of contact for People and Culture related matters; the team are policy and process experts, dedicated to delivering the best customer experience.

The purpose of the Offer & Onboarding Specialist role is to provide guidance and information to candidates, employees, managers and BFHR on complex candidate and employee processes and data changes, across the breadth of the Workday processes. The Offer & Onboarding Specialist coordinates activities related to offer document creation, pre-employment checks, hire and change job and other onboarding related tasks; ensures that vital updates are completed to specified timescales, agreed standards and via appropriate channels and provides process, data and system expertise and guidance to various stakeholders.

In this role You will:
  • Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes.
  • Provide first line support to customers as and when required and respond to inbound queries.
  • Perform transactions and handle associated tasks related to requisition and offer management, pre-employment checks and job-related data service requests.
  • Perform the review and approve steps to ensure these are in line with policy and established.
  • Deliver record and document image management services according to agreed performance targets and statutory legal, fiscal or regulatory obligations.
  • Ensure that candidate, employee and organisation data integrity is maintained during workforce administration processing, following data management processes and procedures.
  • Identify, raise and apply continuous improvements to services.
  • Work closely with other Core People Services team members
  • Investigate, liaise and resolve complex issues involving multiple systems and stakeholders.
  • Ensure consistency to process maps and standard data input forms.
  • Support team members in resolving operational issues and understanding processes.
  • Support the resolution of business issues.
  • Support acceptance testing for P&C Services technology changes.
  • Provide support for new joiners during the on the job training period, create training plan.

We have the following requirements:
  • University degree
  • Minimum of 1-2 years of relevant experience preferably at multinational companies or shared service centers
  • Proficient English language knowledge
  • Strong customer service skills and solution focus
  • Excellent personal organisational skills – good balance of being proactive and reactive; ability to manage multiple priorities and complete tasks on time
  • Digital fluency with MS Office
  • Foundational knowledge of CRM systems and experience with Workday or other HR data management system is an advantage

At bp, we provide the following environment & benefits to you:
  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Chill-out and collaboration spaces in a stylish office environment
  • Learning opportunities, other development opportunities to craft your career path
  • Different bonus opportunities based on performance, wide range of cafeteria elements
  • Life & health insurance, medical care package
  • Company laptop
  • Phone for private usage
  • Opportunity to work from home: up to 2 days / week based on team agreement

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