Pensions Administrator

Job summary

Entity:

Customers & Products

Job Family Group:

HR Group

Job Description:

The pension administration teams provide administration services to over 60,000 members of the BP Pension Fund which includes several different schemes.

The Administrator will:

• Work on one of two administration teams and report to the Team Leader

• Managing member calls

• Process and manage cases with Service Level Agreement timescales

• Check data changes

The team strives to achieve the highest standards of customer service, whilst ensuring all work produced is both accurate and timely.

Key accountabilities:

• Preparing transfers out, death's, divorces and pension set up cases

• Checking P60's, death acknowledgments and changes of data

• Drafting ad-hoc letters

• Responding to member’s emails

• Supporting projects where required

Role requirements:

• The use of Microsoft Office

• Adding/Making a positive impact

• A good communicator in both written and verbal communication

• Ability to work to tight deadlines

• Maths and English – GCSE (Grade C/Level 4)

Desirable criteria:

• previous pensions administration experience however relevant training will be given

• experience of the Procentia system or similar pension administration software

• PMI qualifications or progress towards

This is a hybrid working role with 2 days required in the Sunbury office (Tuesdays and Wednesdays).

Why join us?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Long Term Planning, Market Analysis, Offer Management, Project Management, Resource and budget planning, Scrum, Stakeholder Management, Total Reward Management, Variable Pay, Writing skills

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).  If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.  This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.