Services & Solutions is an internal global shared services organisation, responsible for delivering centralised and standardised HR services for BP from a number of geographical delivery centres as appropriate for BP’s footprint. Services & Solutions are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best customer experience.
The purpose of this role is to support the business in the organisation process across the breadth of the Workday processes. This can come in the form of providing guidance to employees, managers and HR relating to this topic, administer and transaction employee & org changes through cases, and project manage large scale changes to successful completion
Ensure that employee and org data integrity in Workday is maintained, following data management processes and procedures
Maintain supervisory orgs, positions & other structural objects in Workday
Process and co-orordinate large scale or complex projects including restructures, divestments, and acquisitions.
Work closely with Workforce Admin Specialists within RDC to ensure that overall operational objectives are met, ideas shared and lessons learnt
Ensure Organisation Management processes are being followed & ensure that team is informed about process changes
Provide support for new joiners during on-job training period, create training plans
Coach and mentor team members regarding specific operational issues & processes
Handling the integration data error logs
Investigate, liaise & resolve complex issues
Support Workday configuration changes through testing of changes, coordination with country and global functional team.
Identify, raise & apply continuous improvements to services
Support process improvements and updates, ensuring the SOP’s are maintained
A university degree or professional qualification and minimum of 3 years organisational data/management system experience preferably working with Workday system
Essential Experience and Job Requirements
Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas
Prior experience in HR Shared Service/service centre in a multi-national organisation. Developing specific technical capability and experience in org management
A passion and interest in emerging trends in customer experience and how this can enhance business performance
Analytical thinking – comfortable using analytics to identify outcomes and influence decision making.
Customer focus – Puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirements.
Foundational knowledge of CRM systems & proficient in using MS Office, particularly Excel
Foundational knowledge of Workday. The foundational knowledge of SAP is advantageous
A continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges.
Why join us?
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!
Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.