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Product Quality Specialist

Product Quality Specialist

  • Location US: Whiting Refinery, United States of America - Illinois - Chicago
  • Travel required Negligible travel should be expected with this role
  • Job category Engineering Group
  • Relocation available This role is eligible for relocation within country
  • Job type Professionals
  • Job code RQ068559
  • Experience level Intermediate
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Job summary


Production & Operations

Job Family Group:

Engineering Group

Job Summary:

Located at bp's Whiting Refinery in Whiting, Indiana, the Product Quality Specialist is accountable for executing and embedding the product quality program across all products the refinery produces. This includes but is not limited to owning the product quality management guides, leading quality incident root cause investigations, and equipping process engineers, product schedulers, lab technicians, and operations with appropriate tools to ensure adherence to product quality standards. The product quality specialist will also support product quality projects and improvement programs.
Additionally, the product quality specialist will be required to provide on call product quality support on a rotational basis.

Job Description:

Essential Functions & Key Accountabilities

  • Drive continuous improvement in product quality for site across all products
  • Investigate or support RCA’s for product quality incidents to identify causes and contributing factors and create recommendations to close the gaps
  • Support product scheduling team on product quality standards and processes, ensuring they are well equipped to make decisions in accordance with site product quality standards
  • Drive improvements in product quality culture in partnership with operations and lab organizations
  • Carry out risk analysis for product quality to identify areas for improvement.
  • Implement and sustain self-verification program for quality best practices


  • Undergraduate degree required, preferably in engineering or science-related field
  • 4+ years total experience in engineering, manufacturing operations, midstream operations, laboratory, and/or production planning

Preferred Skills / Competencies

  • Experience with Product Quality management
  • Resourceful with unit process data from various refinery systems, including but not limited to PI Process Book, LIMS (lab system), and DCS
  • A successful candidate demonstrates strong analytical skills as well as the ability to learn quickly and work well across large teams. The candidate should demonstrate strong organizational skills and a desire to continuously improve processes and tools.
  • Strong written and verbal communication skills
  • Proven self-starter with the ability to handle multiple simultaneous priorities

Why join us?

At bp, we provide the following environment and benefits to you:

  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the culture of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Learning opportunities and other development opportunities to craft your career path
  • Life and health insurance, medical care package
  • And many other benefits.

Here at bp, we’re on a mission, and we need YOU to help us achieve it. Engineering is the backbone of our integrated energy company – and key to turning our resources into products that meet the increasing demand for energy. We are looking for engineering experts who are passionate about upholding our standard of safety and reliability, and who are excited to work in a technically complex and innovative environment where hydrocarbons are converted, upgraded and blended into products that people all over the planet will use. Does that sound like you? If so, don’t waste any time! Apply today!

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working


Application of hierarchy of control, Application of hierarchy of control, Asset health monitoring, Commercial acumen, Defect Elimination, Design case for safety, Design development and delivery, Design performance standards, Economic evaluation methodology, Emergency process isolation and shutdown systems, Engineering Disciplines, Environment and Social Impact Assessment, Facility layout, Fluid characterisation, Hazardous area classification, Hydraulics, Laboratory Operations, Layer of Protection Analysis, Lean Practices, Major accident risk, Manufacturing Operations, Operational performance standards, Operations General, Personal Safety, Plant Layout {+ 12 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).  If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.  This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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