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Sales Specialist_Nagoya

Sales Specialist_Nagoya

  • Location Japan - Nagoya
  • Travel required
  • Job category Business Support Group
  • Relocation available
  • Job type Professionals
  • Job code 135846BR
  • Experience level Entry
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Job summary

Grade JResponsible for assisting the team accountable for delivering a range of business activities, developing technical knowledge in order to help enhance efficiency, consistency and deliver effective solutions while full compliance with all relevant standards and agreements.

· Executes day to day business support operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements, and the customer service function core values. · Leverages end-to-end understanding of specific processes / systems of own area, and act as the first and second point of contact for any form of enquiries from external and internal customers, from the BP Business and third parties. · Interacts with external and internal customers in a professional, friendly and efficient manner and provide customer service to support one or more activities subject to the customer service area covered: · Accurately logs, assigns and tracks progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems including seeking for the best solution, resolving and providing feedback to the customer. · Carries out the support activities in accordance with company policies and procedures. · Complies with the BP Code of Conduct and models BP's Values & Behaviours.\\r\\n\\r\\n· Executes day to day business support operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements, and the customer service function core values. · Leverages end-to-end understanding of specific processes / systems of own area, and act as the first and second point of contact for any form of enquiries from external and internal customers, from the BP Business and third parties. · Interacts with external and internal customers in a professional, friendly and efficient manner and provide customer service to support one or more activities subject to the customer service area covered: · Accurately logs, assigns and tracks progress of queries and customer requests from receipt to completion ensuring data is accurately entered and maintained in all customer service and data collection systems including seeking for the best solution, resolving and providing feedback to the customer. · Carries out the support activities in accordance with company policies and procedures. · Complies with the BP Code of Conduct and models BP's Values & Behaviours.

Responsible for assisting the team accountable for delivering a range of business activities, developing technical knowledge in order to help enhance efficiency, consistency and deliver effective solutions while full compliance with all relevant standards and agreements.

Apply Search all jobs at bp