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Sales Support Representative - German Speaking (Fixed Term)

Sales Support Representative - German Speaking (Fixed Term)

  • Location Hungary - Szeged
  • Travel required Some travel may be required with this role, this is negotiable
  • Job category Business Support Group
  • Relocation available Relocation may be negotiable for this role
  • Job type Professionals
  • Job code RQ074416
  • Experience level Intermediate
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Job summary

Entity:

Finance


Job Family Group:

Business Support Group


Job Description:

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Customer Service Team and advance your career as a

Sales Support Representative - German Speaking
(Fixed term until 2027)

Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.  

In this role You will:

  • Coordinate with various departments in the business for required and specific information in respective stages of Sales Support

  • Support prospecting including market mapping/scanning and lead prequalification

  • Do periodic review of the prospecting pipeline and adjustment of the plan

  • Support the building of customer & distributor offers

  • Manage Sales Administration for the region ensuring timely and correct completion of ERP forms and customer contracts

  • Ensure customer contracts are up to date and aligned with commercial policy

  • Provide administrative support for the sales force in the implementation of price initiatives and price list management

  • Where required provide distributor export order co-ordination and support

  • Provide customer profitability analysis, leading to optimization of customer margins including investigation on un-normal business profitability

  • Support the delivery of marketing initiatives

  • Act as an alternative key customer contact point

  • Identify and implement improvements to Sales Support related processes to reduce the number of errors occurring and minimise rework

  • Create, document, review and update procedures where required

What You will need to be successful:

  • Proficiency in German and English language

  • 3-5 years work experience ideally involving 2 years in sales support or customer facing roles

  • Experience of dealing  with multiple customers both within and outside the organization

  • Ability to deal with and influence multi-cultural groups of customers

  • Well-developed financial and analytical skills

  • Ability to understand customer needs

  • Ability to build relationships and networks internally and externally

  • Ability to understand international trends and markets

  • Ability to work under time pressure and to prioritize multiple tasks

  • Demonstrated high reasonable level of proficiency in Excel

  • Strong customer management and communication skills

  • Intermediate level skills in system applications (SAP, ISP and Siebel)

At bp, we provide the following environment & benefits to you:

  • Different bonus opportunities based on performance, wide range of cafeteria elements

  • Life & health insurance, medical care package

  • Flexible working schedule: home office up to 3 days / week, based on team agreement

  • Opportunity to build up long term career path and develop your skills with wide range of learning options

  • Family friendly workplace e.g.: Extended parental leave, Mother-baby room

  • Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

  • Possibility to join our social communities and networks

  • Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

  • Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2023 Award (SSC / BSC sector) third time in a row at PwC's annual employer research. Come and join us!


Travel Requirement

Some travel may be required with this role, this is negotiable


Relocation Assistance:

Relocation may be negotiable for this role


Remote Type:

This position is a hybrid of office/remote working


Skills:


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).  If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.  This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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