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Senior Clerk II - Castrol Malaysia

Senior Clerk II - Castrol Malaysia

  • Location Malaysia - Selangor - Pelabuhan Klang
  • Travel required No
  • Job category Procurement & Supply Chain Management Group
  • Relocation available No
  • Job type Professionals
  • Job code 140556BR
  • Experience level Entry
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Job summary

Responsible for supporting the overall day-to-day delivery scheduling, ensuring the order is fulfilled on timely manner and compliance of all BP's HSSE, and Quality policies, processes and procedures.


Sales order processing (SOP)

  • Ensuring orders are processed in a timely manner to meet customer requirements and Supply Chain KPI of In Full and On Time (IFOT).
  • Responsible for effective, economical and fairness in trip planning. Ensuring ILS stock replenishment to break bulk center (BBC) is done accurately and in a timely manner.
  • Ensuring all relevant additional documentation required for a successful delivery to customer is attached, matched and filed for future reference.
  • Responsible to ensure all delivered orders are Load Confirmed in order for HQ to invoice customers.
  • Complies with the Standard Operating Policy, HSSE and DSS policies.
  • Complies with ISO 9001:2000 ISO 14001 and TS 16949 procedures.

Transport management
  • Takes roll-call on a daily basis for truck arrival to ensure loading fairness.
  • Responsible to give fair allocation of trips to all assigned trucks.
  • Ensuring truck capacity utilization at above 80%.
  • Responsible to ensure loaded volume do not exceed legally approved capacity for the truck.
  • Ensuring trips are economical.

  • Responsible to measure all non-IFOT order lines by providing actual reasoning for improvement purposes.
  • Responsible to coordinate with all break bulk centres in completing IFOT report to measure actual delivery lead-time to customer, and reasons for late delivery.
  • Responsible to fill up the compensation tracking templates for non-economical trips.
  • Ensuring goods return reason is recorded accurately and Goods Return Note (GRN) updated accordingly.

  • Responsible for JDE system integrity in the distribution environment.
  • Provide customer service to customers and attend to Logistics related queries.
  • Performs any other tasks deemed fit as requested by management.
  • To understand and implement Operating management system
  • STPM / SPM
  • At least 2 years of experience in a logistics distribution environment.
  • Knowledge of JDE or any other similar applications will be an advantage.
  • Knowledge of Microsoft Office applications are essential, especially MS Excel.
  • Knowledge in ISO 9001 & ISO 14001.
  • Basic knowledge of warehouse operations.
  • Good telephone etiquette. h. Good problem-solving skills - able to develop and employ a variety of approaches to resolve wide-ranging problem.
  • Good planning and coordination skills j. Good negotiation skills

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