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Solution Analyst - Salesforce technology

Solution Analyst - Salesforce technology

  • Location Hungary - Central - Budapest
  • Travel required Negligible travel
  • Job category Business Support Group
  • Relocation available Negotiable
  • Job type Professionals
  • Job code 125102BR
  • Experience level Intermediate
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Job summary

As the Solutions Analyst you would report to the Solutions Manager and you would be a subject matter expert in the design and solutioning across BP’s Global SAP systems.

The Solutions Analyst has deep process and technical knowledge of Finance, Customer or Procurement processes and works in an Agile way as part of a cross functional team to deliver solutions to our customers.

The person uses their business and functional knowledge to gain a thorough understanding of the underlying business need and the business value proposition and leverages their technical know-how and subject matter expertise to propose solution options to the business. The Solution Analyst manages teams delivering the prioritized initiatives/projects, from design through to implementation to help the organization achieve its initiatives.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our GBS Enabling Solutions Team and advance your career as a

Solutions Analyst

You are the ideal candidate if you have interest in procurement systems (Ariba or SAP), Salesforce and Solution Design.

In this role you will:
  • Assist with the breakdown of product backlog items into functional product requirements and provide expertise on how the user stories will be implemented. Including creating user stories for features and defining tasks, as required
  • Understand, adopt and embrace agile principles and agile ways of working
  • Engage with the relevant stakeholders to understand, analyze and assess business requirements
  • Lead solution design across areas of specialism
  • Investigate, evaluate and propose solution options and prototype design for review with business stakeholders
  • Create and maintain high quality solution design
  • Review solution designs to ensure global process design governance policies are adhered to, and that solutions comply with corporate governance and external regulatory bodies
  • Ensure options and recommendations for solution design are discussed with business stakeholders and presented to the relevant governance forum
  • Ensure technical designs are reviewed and appropriately stored to ensure business needs are met, and the technical solution is aligned with the conceptual and process design
  • Define the unit testing requirements for the solution and review and signoff on the execution
  • Provide subject matter expertise to develop/maintain process maps and standard operating procedures.
  • Proactively identify opportunities for product/solution improvement and add these to the product backlog for discussion, consideration and prioritization by the product owner
  • Provide consultancy and solutions for business change
  • Ensure design documentation and training materials are up to date
  • Support process review sessions for the business, providing detailed system solution knowledge, to assist in identifying opportunities for re-alignment and standardization
  • Maintain solutions training materials, and support delivery of training
  • Provide functional subject matter expert input and involvement in major incident resolution

We have the following requirements:
  • 5+ years of work experience preferably including some knowledge in procurement systems (Ariba or SAP)
  • 3+ years of experience with Salesforce
  • General working knowledge of procurement transactional and category processes would be a great advantage
  • Understanding of sales cloud/service cloud and solution design in an advantage
  • Fluency in English
  • Suitably qualified professional with degree or similar education background
  • Strong presentation and communication skills, including the ability to articulate complex processes and influence a wide range of stakeholders
  • Passion and experience in capturing business requirements and improving processes and systems
  • General understanding of systems deployment activities
  • Ability to work within a virtual global team environment
  • Ability to prioritize effectively

At bp, we provide the following environment & benefits to you:
  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Chill-out and collaboration spaces in a stylish office environment
  • Learning opportunities, other development opportunities to craft your career path
  • Different bonus opportunities based on performance, wide range of cafeteria elements
  • Life & health insurance, medical care package
  • Company laptop
  • Phone for private usage
  • Opportunity to work from home: up to 2 days / week based on team agreement

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