Spanish Speaking Credit Analyst

Job summary

Responsible for supporting the team in appraising credit risk of new and existing customers consistent with credit policies and standards, monitoring customers’ transactions against credit limits whilst ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Customer function team and advance your career as a

Customer teams are taking care of sales support processes, account management, order taking, invoicing, cash collection, credit assessment, pricing, service request management, and supply chain management activities.

In this role You will:

• Effectively collect cash and monitor customers’ accounts consistent with credit standards & policies and prepare collection reports
• Monitor credit and fraud violations and involve all relevant stakeholders
• Manage customers’ accounts and keep these fully reconciled
• Deal promptly with customer disputes in order to secure payments and follow the escalation path
• Maintain and develop a working relationship with Cross-functions (incl: Sales, Customer Service team)
• Be able to identify key, strategic, or high-risk business customers and issues and take actions together with the relevant business partners
• Utilize all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
• Review and make decisions based on customers’ blocked orders
• Ensure compliance with all relevant policies
• Support Line Manager / Leads in all projects, systems implementations, strategic topics, and any ad hoc activities needed

In this role we have the following requirements:

• 1-3 years of experience in a multinational environment would be preferred
• Experience in finance is an advantage
• Fluency in English AND Spanish
• Attention to detail
• Good problem solving, communication, and interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Readiness for action and ability to work under pressure
• Self-confident appearance in relation to the internal contacts

At bp, we provide the following environment & benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements, and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in a stylish office environment
• Learning opportunities, and other development opportunities to craft your career path
• Different bonus opportunities based on performance, a wide range of cafeteria elements
• Life & health insurance, medical care package
• Company laptop
• Phone for private usage
• Opportunity to work from home: up to 3 days/week based on team agreement

bp Hungary won the Most attractive employer 2021 Award, based on the PwC annual research. Come and join us!

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