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Staff Data Manager

Staff Data Manager

  • Location United Kingdom - South East - London
  • Travel required Negligible travel
  • Job category IT&S Group
  • Relocation available No
  • Job type Professionals
  • Job code 130821BR
  • Experience level Senior
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Job summary

We are recruiting a senior global leader, to scope, define, enable, and lead the delivery of strategic best-in-class digital, data & analytics products focusing on CRM and ‘single view of the customer’ for bp’s global B2B businesses.

bp is a diverse and inclusive place to work. We particularly welcome applications from female, black and minority ethnic and neurodiverse candidates as they are under-represented within bp at this level.

Staff Data Manager – CRM B2B
Location UK

What is the day to day like?

As Staff Data Manager, you will work as part of a global cross-discipline organisation working closely with portfolio managers, engineers, data analysts, data managers and data scientists delivering CRM and customer lifecycle data and analytics solutions at pace, in a Scaled Agile Framework (SAFe).

You will be responsible for scoping and defining data and analytics elements of B2B CRM use cases, reviewing, and assuring the technical feasibility of solutions and identifying technical data and analytics skills required to deliver and support them. As a senior leader, you will ‘join the dots’ between B2B data and portfolio teams and B2C platforms, manage and right-size budgets, roadmaps and plans and build and maintain effective stakeholder relationships, driving improvements and business value.

In this role, you will develop a deep understanding of bp’s B2B businesses and help them deliver a ‘single view of the customer’ to enable their strategy and deliver actionable insights and value. You will research best-in-class data and analytics solutions, staying well-informed of industry best-practice and new technologies.

In the process, you will grow a collaborative network across bp and externally with bp partners and industry leaders. You will support the team by coaching, developing and mentoring data sub-discipline squad members, creating positive engagement and driving an inclusive work environment.

What we want to see from you!

You will be a CRM data professional with a passion for making a difference and enabling the Energy transition.

  • Experience working within CRM, B2B, Sales, Marketing, B2C and deep understanding of the customer lifecycle essential

  • Experience leading, growing, and developing Agile digital and/or data and analytics teams.

  • Hands-on experience in data management, data modelling, data engineering, data analytics, data governance, MDM in sophisticated, global environments.

  • Strong communication and collaborator leadership skills.

  • Customer-centric and pragmatic mentality.

  • Focus on value delivery and swift execution, while maintaining attention to detail.

  • Strong business acumen.

  • Applied knowledge of data management and governance across all data lifecycle stages.

  • Experience of delivery of data products within cloud platforms such as Salesforce, Azure and AWS preferred

  • Understanding or proficiency in SQL and/or python os a plus.

  • Ability to lead large organizations through influence.

  • Continuous learning and improvement mindset.

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