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VP Franchise Development and Operations

VP Franchise Development and Operations

  • Location United States of America - California - La Palma, US: Non-Office CA, US: Non-Office OR, US: Non-Office WA
  • Travel required Up to 75% travel should be expected with this role
  • Job category Retail Group
  • Relocation available This role is not eligible for relocation
  • Job type Professionals
  • Job code RQ074527
  • Experience level Senior
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Job summary


Customers & Products

Job Family Group:

Retail Group

Job Description:

Job Duties

  • Develop and manage collaborative relationships with Franchisees, Designees and Site Managers
  • Support development of territory / site business plans to drive top-line revenue for both ampm sales and fuel volume
  • Use Value Selling principles to sell-in new programs, promos and work plan priorities / amplify participation
  • Oversee Site Operators for improved implementation and execution to drive performance
  • Monitor Franchise Operations Directors' talent management performance (sales performance, productivity and profitability - KPIs & Reporting)
  • Ensure franchisee compliance with the franchise agreement / Store Systems Manual, administering defaults and DQ notices as necessary
  • Review and approve new store openings
  • Support merchandising and opening of new sites
  • Provide business development including customer retention, contract renewals and new Franchisee and Dealer growth opportunities
  • Identify, recruit, review and approve potential franchise partners
  • Support franchise agreement renewals as needed
  • Regular visits to store locations to ensure consistency in execution across the territories


  • Bachelor’s Degree

Experience & Qualifications

  • 10+ years' experience in franchise operations
  • 5+ yrs. Convenience operations experience
  • Fuel industry experience
  • Business development experience with customer facing businesses
  • Experience in owning a PnL and driving strong commercial performance

Skills & Competencies

  • Strong analytical skills
  • Excellent leadership and management skills
  • Ability to generate trust and build alliances with team members and customers
  • Ability to influence and work with partners across the organization from the store level to management
  • Strong commercial acumen
  • Strong relationship management experience
  • Strong communication skills

Considering Joining bp?

At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more!

How much do we pay?

The base salary range is $126,000.00 - 270,000.00 USD annually. *Note that the base pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.


We offer a reward and wellbeing package to enable your work to fit with your life. These can include, but are not limited to, access to health, vision and dental insurance, flexible working schedule, paid time off policy, discretionary annual bonus program, long-term incentive program, and a generous 401K matching program. You may learn more about our generous benefits at benefits@bp.

Travel Requirement

Up to 75% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working


Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Development Initiatives, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Franchise Development, Industry knowledge and advocacy, Integrated pricing, Leading Change, Leading transformation, Negotiation planning and preparation {+ 16 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).  If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.  This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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