bp generally follows a hybrid working pattern of 60% office based 40% home based.
Duration: 24 months
Qualification: Applications Support Lead
The broad purpose of the occupation is to provide tactical advice, training and support on core technology applications (both hardware and software) enabling the delivery of application-based products and services.
They will implement and operate a support desk function.
They assist with the planning of IT application and infrastructure change projects, implementing, testing, and rolling out software and hardware relating to these change projects.
In their daily work, an employee in this occupation interacts with senior stakeholders directly, both internally and externally, and as part of both the ‘front of house’ external client/customer facing team and the ‘back of house’ internal delivery team alongside, for example, learning and development and business information services colleagues.
They report to IT service delivery leads but are expected to prioritise their workload and act without supervision or approval of their day-to-day work product. An employee in this occupation will be responsible for their own workload and will be expected to problem solve and prioritise independently.
They will deliver a ‘first line fix’ service in many cases to both internal colleagues and external clients and customers.
They will maintain ownership of issues (vis-a-vis the internal user/external client) even where elements are escalated to subject matter experts.
If you’re studying A-levels or completing further education, you must be due to complete your qualification/s in 2024 (we’re unable to progress applications for students who will be part way through their studies when the programme starts). For all of our apprenticeship programmes, you must have continuously lived in the UK for the last 3 years and have right to work.
You'll also need to have:
This programme is designed for school leavers & other individuals who do not have a degree. If you’re studying/ have a degree, please apply to our student & graduate opportunities.
Details of any travel required as part of your apprenticeship will be clarified during the selection process. We’re happy to discuss any reasonable adjustments you may require.
Please note you can apply to 1 bp early careers opportunity globally per academic year. If you make multiple applications within the same academic year then we will only process the first application you make, and you’ll be withdrawn from any subsequent applications.
Recruitment takes place on a rolling basis; we may close before the advertising date so please submit your application as soon as possible to avoid disappointment.