How long does it take to unlock my BPme app after making payment?

If your payment has been declined and your BPme account has been locked, you will be sent a link via SMS and an email to allow you to pay for your outstanding amount using an alternative payment method to the one that was declined. You will also receive an email with the details of the declined transaction.  

As soon as your payment is processed via the link your BPme account will be unlocked.