Privacy statement

Privacy statement – BP Canada

We welcome your interest in this website bp.com/en_ca/Canada. The company responsible for it is:

BP Canada Energy Group
240 - 4th Avenue SW
Calgary, Alberta  Canada T2P 2H8

We take your privacy seriously and want you to understand our practices with respect to the handling of your personal data. This privacy statement explains how we do this.

When we collect your personal data 

If you decide to contact us or submit information to us e.g. by filling in a request form, you agree that we may process that information for the stated (or other reasonably foreseeable) purposes. Submission of this information is completely voluntary, and we process it in pursuit of our legitimate interest to provide a good customer service to our site visitors.

If any form which collects your personal data allows you to voluntarily provide additional information, we seek this information because we think it will help us to give you a better-quality service. You do not have to provide such information if you do not wish to do so.

We also collect personal data from cookies, which we explain more about below. 

Site traffic information and cookies

To learn about cookies and similar technologies, we recommend that you visit the following third-party website: www.allaboutcookies.org

Like many websites, we use cookies for a variety of purposes. These technologies collect information about your device hardware and interactions with our site. 

This information helps us to continuously improve our site's content and functionality by analyzing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from.

To delete or stop cookies being placed on your computer, please check the help menu of your internet browser. Blocking cookies will reduce the functionality of this website.

Why do we share your personal data and where does it go?

Any transfer of personal data to this site will be secured by encryption. We may store or transfer your personal data to our other BP companies around the world. We do this under our group-wide Binding Corporate Rules, which guarantee an adequate level of data protection wherever your data is physically kept.

We may also use the services of third-party service providers for services such as hosting our webcasts and offering technical support.  Any third-party provider we appoint must act in accordance with our written instructions when processing your personal data and must protect your personal data in line with the contractually required security measures. Where we store or transfer your personal data to a third-party provider based outside the European Economic Area, we take steps to ensure your personal data is adequately protected.

We have the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on BP. If there is a takeover, sale or purchase of our business, we may disclose your personal data to the new (or prospective) owner of the business.

How long do we keep your information?

We will only hold your information for as long as necessary to fulfil the purposes for which it was collected, before making it non-identifiable or deleting it. 

We will delete or de-identify any queries we receive once it has been finally satisfied.

Your rights, complaints and how to contact us

You have the right to access your personal data and ask for it to be rectified or deleted at any later time as well as restrict or object to the processing of your personal data.

If you have questions or concerns relating to the handling of your personal data, please get in touch with us at BPCanada@bp.com.

If you are in the EU, you also have the right to raise a privacy concern with the Data Protection Authority established in the relevant EU country. However, please consider using BP’s EU-approved complaint resolution mechanism under our BCRs using the contact address set out above.

Third-party websites we link to 

Our website may contain links to third-party sites. This privacy statement does not apply to those third-party sites. 

We recommend that you read the privacy statements of any other sites that you visit as we cannot accept responsibility for the privacy practices of these sites which may be different to ours.

Changes to the privacy statement

We may update this privacy statement from time to time and recommend that you revisit it on occasion to see the latest version. 

This statement was last updated in March 2018.