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COVID-19 update from bp

Updated:
22 September 2021

We know these are uncertain and challenging times so we want to let you know what we are doing in response to COVID-19 and explain some of the measures bp is taking to help us all stay safe.

 

The safety and well-being of our customers and team members continues to be our utmost priority alongside maintaining safe, compliant and reliable operations.

 

With fuel a lifeline utility, we are operating to the fullest extent possible during each level of the COVID-19 Alert system while also maintaining measures to protect both our customers and team members.

 

We are in regular contact with MBIE and MPI to ensure we fully comply with their requirements. Masks will be provided for team members in our stores, in line with guidance from the government.

 

QR code posters for the NZ COVID Tracer app will be displayed in store at our bp Connect sites for customers who choose to use the NZ COVID Tracer app for contact tracing purposes.

 

To protect our team and community, if you’re not feeling well, please stay home.

 

Stay safe.

The team at bp

 

We are currently operating under Level 3 of the COVID-19 Alert system in Auckland.

We will continue to review the products and services we can offer under Level 3 of the COVID-19 Alert system. bp Connect sites are currently operating with open doors during normal operating hours.

 

Customer numbers are restricted in store and toilets remain open. Shop items continue to be available. A reduced packaged Wild Bean Cafe menu is available including hot and cold drinks. Cafe seating areas are closed. Please note food and drink cannot be consumed onsite.

 

Uber Eats and BPMe coffee pre-order are available. Car washes are open.

 

We ask customers to follow government guidelines and wear a face covering in store if you are aged 12 or over. 

 

Additional hygiene and physical distancing measures are in place including safety screens at transaction counters.

 

As we keep a safe distance from others and follow physical distancing guidelines, please  remember BPMe as an option to quickly pay for fuel from your vehicle. 

 

We are currently operating under Level 2 of the COVID-19 Alert system for the rest of the country (excluding Auckland).

bp Connect sites are operating with open doors during normal operating hours. 

 

Physical distancing measures remain in place and toilets are open. Shop items continue to be available. A full  Wild Bean Cafe menu range of food, hot and cold drinks is available. Cafe seating areas are closed to help with physical distancing measures - thanks for your understanding.

 

Uber Eats and BPMe coffee pre-order are available. Car washes are open.

 

We ask customers to follow government guidelines and wear a face covering in store if you are aged 12 or over. 

 

Additional hygiene and physical distancing measures are in place including safety screens at transaction counters.


As we keep a safe distance from others and follow physical distancing guidelines, please  remember BPMe as an option to quickly pay for fuel from your vehicle. 

 

 

Products and services:

  • Fuel: Fuel is considered a lifeline utility and our bp Connect network across the country will remain open to provide fuel for all New Zealanders for when and where they need it.
  • Wild Bean Cafe: Under Level 3, a reduced packaged range of food options are on offer, subject to availability. Hot and cold drinks are now available. Under Level 2, our full Wild Bean Cafe menu range of food, hot and cold drinks is available. At both alert levels, cafe seating areas are closed. 
  • Convenience items: Convenience shop items continue to be available at our stores. Outside of Auckland, Wild Bean Cafe and convenience items are available on Uber Eats from participating stores as a contactless delivery option.  
  • Krispy Kreme: Doughnuts are available at bp Connect stores with Good Mood Food nationwide. 
  • Uber Eats: Wild Bean Cafe food items and coffee, as well as a range of convenience items are available to purchase from 60+ bp Connect stores and delivered to your door, via Uber Eats as a contactless delivery option
  • LPG: Our LPG swap a bottle offer is available. 
  • Car wash: Our car wash service is available at both Level 3 and Level 2. 
  • Toilets: In store toilets are open at bp Connect sites nationwide. 

 

We are regularly communicating with our team on how best to protect our customers and themselves through our updated cleaning and sanitising plan.

  • Additional hygiene and physical distancing measures will be in place including safety screens at transaction counters and at appropriate alert levels floor markings and restrictions on people numbers in store at any one time. 
  • Continuing regular sanitising procedures in store and on the forecourt, ensuring team members are washing their hands regularly, frequently cleaning and changing tongs, wiping EFTPOS terminals, fuel pump and dispenser handles with disinfectant and making paper towels available beside each pump will continue. 
  • Team members are encouraged to continue practicing physical distancing, wearing masks and gloves when appropriate.  

 

We continue to provide our dealer partners with relevant information to support the continued safe operations of their sites. 

 

bp Truckstops remain open during this time as per normal.

 

Air bp will continue to provide aviation refuelling services and Castrol will continue to provide lubricants in line with respective lifelines utilities provider responsibilities.

 

We will continue to monitor this evolving situation and take necessary actions to ensure the safety and well-being of our customers and team.

 

We encourage everyone to look after themselves and each other through these times.

 

The team at bp

Media enquiries
 

Contact: BP Media team
Phone: 0800 800 027
Email: bpnzmedia@bp.com