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COVID-19 update from bp

8 October 2020

We know these are uncertain and challenging times so we want to let you know what we are doing in response to COVID-19 and explain some of the measures bp is taking to help us all stay safe.


The safety and well-being of our customers and team members continues to be our utmost priority alongside maintaining safe, compliant and reliable operations.


With fuel a lifeline utility, we are operating to the fullest extent possible during each level of the COVID-19 Alert system while also maintaining measures to protect both our customers and team members.


We are in regular contact with MBIE and MPI to ensure we fully comply with their requirements.


QR code posters for the NZ COVID Tracer app will be displayed in store at our bp Connect sites for customers who choose to use the NZ COVID Tracer app for contact tracing purposes.


To protect our team and community, if you’re not feeling well, please stay home.


Stay safe.


The team at bp


Nationwide, we are currently operating under Level 1 of the COVID-19 Alert system.

All bp Connect sites are operating with open doors during normal operating hours.


Additional hygiene and physical distancing measures will continue to be in place including safety screens at transaction counters.  


Our Wild Bean Cafe menu is available and cafe seating areas are open. As we keep a safe distance from others and follow physical distancing guidelines, please remember BPMe as an option to quickly pay for fuel from your vehicle.


Products and services:

  • Fuel: Fuel is considered a lifeline utility and our bp Connect network across the country will remain open to provide fuel for all New Zealanders for when and where they need it.
  • Convenience items: Convenience shop items will continue to be available at our stores. Wild Bean Cafe and convenience items will also be available on Uber Eats from 50+ bp Connect stores as a contactless delivery option. 
  • Wild Bean Cafe coffee and hot drinks: will be available, and BPMe is an option for contactless coffee. We are accepting reusable cups again. Our Wild Bean Cafe menu will be available, and cafe seating areas are open. 
  • Krispy Kreme: Krispy Kreme doughnuts are available at bp Connect stores with Good Mood Food
  • Uber Eats: Wild Bean Cafe food items and coffee, as well as a range of convenience items will be available to purchase from 50+ bp Connect stores and delivered to your door, via Uber Eats as a contactless delivery option. 
  • LPG: Our LPG swap a bottle offer is available. 
  • Car wash: Our car wash service is available. Our car washes in Auckland at bp Connect Albany Highway, Clifton, Lincoln Road, Lunn Ave, Mangere, Millwater and Ormiston are open as they are sourcing the required fresh water outside of Auckland and storing it onsite. To support water conservation efforts in Auckland, all other bp Connect car washes in Auckland are temporarily closed. More car wash details are available here
  • Toilets: In store toilets are open at bp Connect sites nationwide. 


We are regularly communicating with our team on how best to protect our customers and themselves through our updated cleaning and sanitising plan.

  • Additional hygiene and physical distancing measures will be in place including safety screens at transaction counters and at appropriate alert levels floor markings and restrictions on people numbers in store at any one time. 
  • Continuing regular sanitising procedures in store and on the forecourt, ensuring team members are washing their hands regularly, frequently cleaning and changing tongs, wiping EFTPOS terminals, fuel pump and dispenser handles with disinfectant and making paper towels available beside each pump will continue. 
  • Team members are encouraged to continue practicing physical distancing, wearing masks and gloves when appropriate.  


We continue to provide our dealer partners with relevant information to support the continued safe operations of their sites. 


bp Truckstops remain open during this time as per normal.


Air bp will continue to provide aviation refuelling services and Castrol will continue to provide lubricants in line with respective lifelines utilities provider responsibilities.


We will continue to monitor this evolving situation and take necessary actions to ensure the safety and well-being of our customers and team.


We encourage everyone to look after themselves and each other through these times.


The team at bp

Media enquiries

Contact: BP Media team
Phone: 0800 800 027
Email: bpnzmedia@bp.com