We’ve taken several important actions to improve road safety for those driving on behalf of bp and for vehicle passengers in 2019. Following the fatality in our US lubricants business in 2018, we ran a campaign specifically focused on vehicle breakdown safety and have mandated the carrying of safety vests in the vehicle for use during breakdown procedures. We’re making it a requirement that an appropriate emergency response plan is in place for ‘higher risk driving activities’ and we have also mandated the use of in-vehicle cameras for vehicles undertaking these activities. These vehicles include multi-passenger transport vehicles, such as coaches, buses and minibuses as well as vehicles used to transport dangerous goods, including fuel tankers. All vehicles in these categories, operated by bp, will be retrofitted to carry cameras over the next two years.
Health and wellbeing are inextricably linked to safety in the workplace. We take a proactive approach by designing employee wellbeing into our operations and continuously identifying areas for improvement.
Fatigue is defined as a lack of mental alertness arising from lack of sleep. It can affect performance, putting individuals and their teams at risk. We’ve developed group guidance on fatigue management, working in collaboration with leaders in health in the upstream part of our business. This approach now applies to all bp businesses globally.
In many countries psychological health is included in workplace regulations and at bp the requirement in our OMS to identify and reduce work-related health risks includes mental health. It’s also important to recognize that work can have a positive impact on mental health by providing people with the opportunities to use and develop their skills, increase motivation, challenge their thinking and interact with others. We take the mental health of our employees and contractors very seriously.
We believe technology, particularly the use of robotics, can transform bp – helping us deliver safer, more reliable and competitive operations while reducing our carbon footprint. Robotics has the potential to deliver this impact across the breadth and lifecycle of our operations – from surveying in deserts to decommissioning in deep water.
We now use drones routinely to perform visual inspection tasks, which reduces the need for people to work at heights. Their use also enables us to keep hot turbine exhausts or flare stacks operating during inspections, avoiding the increases in emissions that occur during plant shutdown and restart.
Hostile actions, including cyber attacks, could harm our people or disrupt our operations. These actions might be connected to political or social unrest, terrorism, armed conflict or criminal activity.
We take these potential threats seriously and assess them continuously. Our 24-hour response information centre in the UK monitors global events with these threats in mind. The centre uses state-of-the-art technology to monitor evolving high-risk situations in real time. It helps us to assess the safety of our people and provide them with practical advice if there’s an emergency.
This year, we faced a number of protests. We worked with local police, including marine authorities, to minimize any disruption from these to our operations.
The severity, sophistication and scale of cyber attacks continue to evolve. The increasing digitalization and reliance on IT systems makes managing cyber risk an even greater priority for many industries, including our own. The risk comes from a variety of cyber threat actors, including nation states, criminals, terrorists, hacktivists and insiders. As with previous years, we have experienced threats to the security of our digital infrastructure, but none of these had a significant impact on our business in 2019. To encourage vigilance among our employees, our cyber security training and awareness programme covers topics such as phishing and the correct classification and handling of our information. We also collaborate closely with governments, law enforcement and industry peers to understand and respond to new and emerging threats.
At our security operations centre we track and take steps to combat any attempts to breach our cyber security and also help to shape and co-ordinate appropriate training and advice for employees. More than 70,000 employees and contractors completed mandatory training in 2019.