Guest Wi-Fi

Introduction

This Privacy Notice explains how the bp group (or any of its brands) may process your personal data when you use our guest Wi-Fi network as a visitor, client, contractor or other third party.

To find out more about other ways we may process personal data visit our Privacy Centre.

Who we are

The bp group has different businesses that engage directly with third parties.

In some countries, we’re required to list the legal entity responsible for processing your personal data, you can find this information here.

What data do we collect about you?

When you connect to or use our guest Wi-Fi network, we may collect and process the following information:

• Your name, company name and contact details (where provided to us or entered during registration).
• Device information, including device type, operating system, MAC address and browser type.
• Network and connection information, including IP address, login details, connection times and duration.
• Internet usage information, including websites visited, browsing activity, bandwidth usage and network traffic logs.
• Location information linked to the relevant office site.
• Security and monitoring information relating to attempted unauthorised access, malicious activity or misuse of the network.

We do not intentionally collect special category personal data through the guest Wi-Fi network.

Where do we collect your data from?

We may collect your personal data from:

• You - when you register to use our Wi-Fi.
• Tracking technologies – such as cookies, web beacons, pixels and other technologies on our website to collect data about you. In some countries, we may need your consent to collect your data through tracking technologies. Where this is the case, we will only collect this data with your consent. We may use tracking technologies that are owned or controlled by us (first-party) or by another entity (third-party).

Sometimes, we’ll create data which counts as your personal data, like if we were to set you up with a unique user ID.

For more information about the way we use cookies and similar technology, visit our dedicated cookie notice here.

Why we collect your data and how we use it?

We may process personal data collected through the guest Wi-Fi network for the following purposes:

• Providing you with internet access.
• Managing, maintaining and improving network performance and security.
• Detecting, preventing and investigating unauthorised access, cyber threats, fraud or misuse of our systems.
• Complying with legal and regulatory obligations. 
• Establishing, exercising or defending legal claims.
• Maintaining the safety and security of our premises, systems and users.

On which basis do we collect your data?

We process personal data for the purposes described above on the basis that:

• The processing is necessary for our legitimate interests in operating and securing our systems, networks and premises.
• You provided your consent for this processing.
• The processing is necessary to comply with legal obligations to which we are subject.

Where your data may be processed

As an international company, we may transfer your personal data to other bp-group companies around the world. For instance, our entities in the UK, USA or India, among other countries, may access information for IT support purposes.

We rely on our intragroup agreement to share information with other bp companies like the EU Commission-approved standard contractual clauses and the UK-approved transfer agreement.

How do we protect your data?

How long do we keep your data for?

The length of time we keep your personal data for varies depending on why we’re using it and our internal policies.

As a general rule, we keep guest Wi-Fi account data for up to one day after expiry of your account. You can select the duration of your account at the time you sign up.

We reserve the right to disconnect your account at any time in line with our terms and conditions.

Your rights as an individual

Subject to applicable law, you may have rights in relation to your personal data, including the right to request access to, correction or deletion of your personal data, or to object to certain processing activities.

If you have any complaints, please contact us  first and we will take all steps we can to resolve it. If we cannot resolve it, you may have the right to complain to the competent supervisory authority. You can find the contacts for your local supervisory authority here.

To exercise any of your rights listed above, please contact us .

Changes to this Notice