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  1. Home
  2. Products and services
  3. Fuels retail
  4. BP Rewards
  5. Frequently Asked Questions
The image shows little child peeking through car window and below it there is banner written: scan here and get bp points!

Frequently Asked Questions

BP Rewards is a loyalty program from BP-AKR that offers various benefits every time you transact at a participating BP-AKR stations. As a member, you can earn BP Points from fuel purchases and redeem them for fuel vouchers, partner rewards, and other benefits.
  • Access the BP Rewards WebApp through the link https://app.bpakr-fuels.com/home or scan the QR code available at participating BP-AKR stations.
  • Register your mobile phone number and complete the required information (name, mobile phone number, vehicle type, and license plate number).
  • Create a password.
  • Once your account has been successfully registered, you can start earning BP Points.
  • Verify your account to access BP rewards benefits.
  • Make sure your BP rewards membership QR code was scanned before the transaction was completed and that the vehicle information used is correct.
  • If the points have not appeared within the specified period, contact Customer Service via Account > Support & Help > Live Chat.
  • Prepare your registered mobile phone number and transaction invoice number. Customer Service will verify the transaction within a maximum of 2 × 24 hours. If the transaction is confirmed as valid, the points will be added to your account.
  • Show and scan your BP Rewards membership QR code when making atransaction at a BP-AKR stations, or provide your registered mobile phone number to the fuel attendant.
  • Points are calculated based on the fuel type and the number of litres purchased:

BP 92: 1 point per litre

BP Ultimate 95: 2 points per litre

BP Ultimate Diesel: 2 points per litre

 

You may also earn bonus points through missions, promotions, or other programs available in BP rewards.

  • Open the Rewards menu, select the voucher you want, and then select Redeem.
  • Make sure you have enough points and check the voucher’s validity period and terms and conditions before redeeming.
  • Once successfully redeemed, the voucher will be available in your BP rewards account.
  • Open the voucher you have redeemed and want to use, then show its QR code to the BP-AKR station attendant before payment.
  • The attendant will scan the voucher QR code and process the transaction according to the applicable terms and conditions.
  • BP Points are valid for 12 months from the date they are earned.
  • Example: Points earned during May 2026 will expire at the end of May 2027.
  • You can view your points and their expiry information in the BP Rewards platform.
  • Your membership tier is determined by the accumulated volume of eligible fuel purchases over a 12-month period, as follows:
    • Cars
      • Classic: accumulated fuel purchases below 300 litres
      • Elite: accumulated fuel purchases of at least 300 litres
      • Ultimate: accumulated fuel purchases of at least 600 litres
    • Motorcycles
      • Classic: accumulated fuel purchases below 100 litres
      • Elite: accumulated fuel purchases of at least 100 litres
      • Ultimate:  accumulated fuel purchases of at least 200 litres

Your membership tier will be updated automatically once you reach the required volume, in accordance with the applicable BP Rewards terms.

  • Select “Forgot Password” on the login page and follow the verification instructions to create a new password.
  • Go to Account > Support & Help > Live Chat and send a message forassistance with your account, points, transactions, vouchers, or use of BP Rewards.
  • You can also access Live Chat directly from the Home page.
  • To help us check a transaction more quickly, prepare your registered mobile phone number, invoice/receipt number, transaction date and time, service station location, and details of the issue.