My account user ID requests | Contact us

Please complete the below form with your details and the issue you are facing to help us identify your account and resolve the problem.

E-mail address

Account number/GRN

Required information

First name

Last name

Account name or Company name

Reason for request I don't know what my user ID is and I cannot find it in my emails - please resend this I did not receive either of the first time log on emails containing my user ID and temporary password - please resend these I have forgotten my user ID and my password - please help me regain access to my account

Required information

Additional information

Use this comment box if you would like to provide any further details about your issue

If your query is not available to choose from in the list, please contact your account manager or collector, or email airbpmyinvoice@bp.com.