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Customers

Pilot and fueller talking at an airport
At Air bp, our customers are at the heart of everything we do.

 

Whether you're managing your account, accessing support, or exploring new services, we've brought everything you need together in one place. From intuitive self-help tools and multilingual resources to personalised support and updates, our goal is simple: to make our customers' lives easier.


Here you'll find:

  • Quick access to tools and services like myairbp for managing your account and transactions.
  • Support options that connect you directly with our team when you need a helping hand.
  • News and updates to keep you informed about what's new and what's coming next.

We're committed to delivering a customer experience that's not just efficient, but genuinely helpful.

Two office workers working on myairbp on a computer

myairbp

 

myairbp makes it quick and easy for you to manage your Air bp account. Access the latest fuel prices, order fuel releases, manage orders, manage your accounts and invoices, manage your Sterling cards and make contact with Air bp, all within one easy to access platform.

Sterling card

Purchase aviation fuel confidently with Air bp Sterling card and manage your account 24/7 with myairbp.

 

Sterling card is a no fee, fuel grade specific ID card, which, alongside our unique safety cross checks, helps prevent misfuelling. It is recognised worldwide and is used by thousands of aircraft operators and pilots every day.

Pilot handing Sterling card over to refueller
Air bp refueller filling airplane tank

Where to find Air bp

 

Around 600 locations in over 40 countries. Use this tool to find out about opening hours, fuels available and contact information.

Technical services 

 

Our wide range of technical services covers product quality, safe and reliable operations, engineering design, build of depots and vehicles, and a variety of management services.

Air bp employee staring at an Air bp fuel storage tank
Pilots using safe2go on handheld device in cockpit

Airport digital solutions

 

Air bp’s safe2go fuel data platform transforms the refuelling process, providing safe, modular, real time, scalable technology with several integrated digital solutions.

24/7 emergency fuel release team

 

Aviation is not a 9 to 5 business and neither is ours. When it’s not possible to order a fuel release through myairbp our emergency fuel release team is here to help.

Pilot flying over the sea at sunset
Person sat in office smiling at camera

Contact us

 

Find an Air bp office address, request an emergency fuel release or find the contact form closest to your query so we can direct you to the right team.

News and views

 

Our customer newsletters keep you up to date with industry news, exclusive interviews with Air bp's customers, partners and industry experts.

Clip of mobile phone with Air bp news page displayed