myinvoice EN

• Receive your invoices as PDF attachments by email.
• Merge large numbers of copy invoices into one PDF bundle.
• Receive notifications by email when new invoice information is online.
  

• Straightforward access to a summary of your account.
• Quickly search for invoices by a range of criteria.
• View delivery tickets next to invoice line items where available.
  

• View your account balance and total exposure.
• View all open (unpaid) invoices in one convenient place. This allows you to easily see how much you need to pay, or how much will be collected if paying by direct debit.
• Opt to receive payment due reminders by email.
  

• Raise a query on an invoice or delivery quickly and easily.
• Track your query through to resolution.
• Opt to receive status updates via email.
  

• Download content from key screens.
• Export all the invoices you need into one PDF or excel file.
  

• Click ‘uninvoiced deliveries’ within your account detail to view details of all deliveries madethat are on Air bp’s accounting system that have not yet been invoiced.
• View a total of these uninvoiced values on the ‘accounts summary’ tab.
  

• Have as many users as you wish on the system.
• Tailor preferences such as email alerts and languages to each individual.

• Securely log in on tablets and mobiles as well as desktop.
• Recommended browsers are Google Chrome, Firefox, Safari and Microsoft Edge.
  

• Historic invoices remain accessible within myinvoice (contact your collector if you have any issues).
  

• myinvoice can be viewed in English, German, French, Spanish, Italian, Swedish and Chinese.
  

If you have selected the new invoice alert email you will receive an email notifying you of new invoices. You can also view all unpaid invoices in the ‘invoice’ section, and filter by date range if you want to only see invoices posted to your account since your last check.

If you are still receiving paper invoices it is because some of the countries we operate in still require paper invoicing for tax reasons. This applies to supply sales in Albania, Brazil, Georgia, Namibia, Nigeria, Poland, Tunisia, and Turkey. In the case of invoices from these countries a paper copy will be sent and the online image will say “COPY”.

For purchases in India invoices will not appear on Air bp myinvoice and will be sent by post.

You should not be receiving paper invoices for anywhere else in the world. If you think you’re getting unnecessary paper invoices, please use the ‘contact us’ link in the top right corner of every screen in Air bp’s myinvoice to let us know what’s happening.