Business Analyst

Job summary

Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

You will work with

The bp M&C and Pulse global organization operates in multiple regions i.e. ANZ, Americas, South Africa and Europe. The team innovates, develops, maintains and drives technology outcomes for the mobility & convenience and midstream (MC&M) business in Australia and New Zealand aligned to the global technology strategy.

Let me tell you about the role

A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews, and workshops and training, they gather, refine, and define business requirements while collaborating with teams to deliver solutions that meet both user and business needs. The role also involves monitoring progress towards business goals while driving efficiency and effectiveness. The role's focus on ongoing relationship management ensures alignment across commercial and technology partners.

What you will deliver

• User research: Engage with users, observe and analyze their workflows, and extract meaningful insights about how they interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.
• Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. They lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Additionally, they collaborate with design teams to develop solutions that meet both business and user needs.
• Relationship management: Builds strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration.
• Service delivery: Diagnoses issues and works closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution.
• Business process change: Lead business process workshops to analyze and map business processes, finds opportunities for process improvements, and implements changes to enhance efficiency and effectiveness.
• Data analysis: Analyzes and model data requirements, understands data models and database design to support sophisticated datasets, and provides insights and recommendations based on data analysis to support decision-making.

What you will need to be successful (experience and qualifications)

• Strong analytical and problem-solving skills.
• Superb oral and written communication skills.
• Ability to build positive relationships with a variety of domain experts.
• Proficiency in data analysis and modeling.

At this level, the Business Analyst has confidence in applying theoretical and practical knowledge to solve predictable challenges in business analysis. They operate independently on well-defined problems and play a critical role in defining business requirements, supporting testing, and analyzing data to uncover actionable insights. Responsibilities include leading workshops to refine processes, managing stakeholder expectations, and delivering recommendations that drive efficiency. The ability to bridge business requirements and technical solutions becomes a key strength, supported by a growing ability to oversee complex tasks from start to finish.

Preferred experience

• Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent experience.
• Demonstrable experience as a Business Analyst or in a similar role.

About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team designing our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.