Job summary
Entity:
People, Culture & Communications
Job Family Group:
HR Group
Job Description:
At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.
We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, establishing teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within People Communications & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business Technology Hubs and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.
The portfolio, control & change lead will be responsible to implement or deliver various assigned activities surrounding areas:
Implementing tools & processes to support projects & CI prioritization, support project delivery, lead Change and Release management, govern & maintain service catalogue. Responsible for monitoring and tracking the Ops & Advisory budget, support allocations process, creating financial models to support projects, and tracking/evaluating the ROI of CI-related activities. Utilizing tools & processes to support risk, with effective controls in place to manage reviews. Ensure crisis management and business continuity planning (BCP) are robust & up to date.
What you will do:
Governing and Prioritizing
- Own the annual projects plan and oversee successful delivery
- Host forums to prioritise activities and facilitate approvals for projects.
- Partner with the projects on effective planning and resource allocation
- Monitor interdependencies and critical paths, and intervene on projects as necessary
- Manage the risks across the portfolio and formulate mitigation plans
- Build key relationships across P&C to ensure s+s roadmap is well informed, stays integrated and underpins the people agenda
- Govern & maintain Operations & Advisory’s service catalogue
Project management
- Implement and promote tools that will be used for agile project management and performance measurement
- Train relevant team members on the portfolio framework and tools, so that they innovate, design, build and learn effectively
- Support in building portfolio management capability within Ops & advisory function
Budget management
- Support end to end investment approval process
- Administer the annual budget to ensure delivery within targets
- Provide accurate reporting and insight on portfolio activity to ensure the health of change activities, including tracking of ROI of investment & CI.
- Act as the initial contact point on new projects as required for FM creation
- Maintain and monitor Operations & Advisory cost charging principles & cycle.
Change and Release Management
- Lead change & release process. Ensure a quality of change methodology across the portfolio.
- Ensure effective release management is operating and being monitored
- Ensure effective communication between the Global Solutions Owners (GSOs) and Experience and Excellence Leads of the various key PC&C experiences.
Control & risk management
- Assist in identifying, assessing, and documenting risks across various business functions.
- Participate in risk assessment governance forum and contribute to the development of risk mitigation plans.
- Monitor and report on the effectiveness of risk management activities, providing recommendations for improvement.
- Support manager in assurance reviews for high-risk activities within O&A function.
- Engagement with excellence and experience team to discuss various risk and control matters, ensure identified gaps are implemented in the operations.
- Manage risk and control issues as they arise, engaging relevant functions, operations lead or business Control representatives as necessary.
- Support functional teams during Incident Management process, ensuring adequate coaching and advice.
- Work closely with external auditors, regulators, and other third parties as needed.
- Lead or participate in control transformation projects as required.
- Lead the global due diligence process for O&A/P&C where required.
- Manage relationship with internal and external audit where required.
- Oversee activity transition and transformation projects across O&A, identifying risks and working with operational teams to mitigate as required.
Crisis Management & Business Continuity Planning (BCP)
- Assist in maintenance of organization's crisis management and business continuity plans, ensuring they are up-to-date and effective.
- Coordinate crisis simulations and BCP exercises to test the organization's readiness and response capabilities.
- Support activities during crisis, collaborate and coordinating with relevant collaborators
Ethics & Compliance
- Promote a culture of ethical behaviour and integrity across the organization through training, communication, and leadership.
- Investigate and resolve compliance issues, ensuring appropriate action is taken to address any breaches.
Building a high-performing team
- In support of manager to coach, guide and develop capabilities for SME in the in the portfolio functions.
What you will need ?
- Bachelor's degree in finance, Business Administration, Risk Management, or a related field.
- 7+ years working experience in spanning roles with significant interaction with HR, Finance and Project Management.
- Preferably experience in service management function in Business Process Outsourcing or Global Business Services environment
- Proven track record of project and programme management, including requirement gathering, change management and stakeholder management.
- Strong data analytic skills with data visualization and interpretation
- Strong Project management skills
- Sound Financial analysis
- Expertise in control & risk management
- Risk & control assurance experience
- Strong collaborator management and presentation skills
- Strong eye for business in understanding operational processes
- Advanced analytical and problem-solving skills
- Change management
- Advanced skills in MS 365 tools, especially Excel
- Strong leadership skills in managing distributed team
- Psychological safety
- Legal and regulatory environment and compliance
- Collaborator management
- Continuous improvement
- Performance and planning
- Commercial competence
- Agile core principles
- Creativity and innovation
- Budget management
- Customer service delivery excellence
- Workforce Planning
- Resilience
- Teamwork
- Leadership
- Customer centric thinking
- Knowledge sharing
Technical Skills:
- Proven track record of project and programme management, including requirement gathering, change management and collaborator management.
- Financial knowledge for budget management
- Sound knowledge in risk management, control assurance.
- Knowledge of project management tools such as ADO, Microsoft projects, Jira etc
Behavioral:
Business Capability:
- Customer focus – all decisions clearly aligned to customer strategy
- Drives benefit solutions – deeply integrated to ultimately improve business performance and disrupt where required.
- Proven track record of challenging the status quo, improving/contributing and pushing bp forwards
- Externally orientated – conscious of best external practice and actively shares with and learns from others
Leadership and EQ:
- Strong communication skills, with ability to flex styles across collaborators at all levels
- Deep influencing skills, ability to gain acceptance of ideas from senior collaborators and comfortable within an environment of difficult conversation and challenge
- Politically astute and able to work across organisational boundaries for the good of bp
- Is self-aware and skilled at managing impact on others
- Is strongly aware of team morale and works to raise it
- Proven ability to develop others and engender followership
- Acts with integrity and within bp’s values
- Cultural fluency – ability to operate successfully across cultural boundaries with sensitivity and flair
Desirable:
- Experience in consulting and corporate environments
- Experience in Energy and Financial Services industries
Why Join our team?
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.
Reinvent your career as you help our business meet the challenges of the future.
Apply now!
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business Development, Communication, Configuration management and release, Conflict Management, Data Analysis, Decision Making, Design Thinking, Developing and implementing strategy, Digital fluency, Digital innovation, Documentation and knowledge sharing, Leading transformation, Managing strategic partnerships, Managing volatility, Market Scanning, Organizational knowledge, Performance and planning, Product Ownership, Project and programme management, Talent Strategy, Testing and quality assurance, User Experience Design
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.