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Privacy statement

General Information 

We welcome your interest in this website BP South Africa. The company responsible for it is:

BP Southern Africa

Oxford Parks

199 Oxford Road




Postal Address

PO Box 1554, Johannesburg, 2000

BP respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you, amongst other things, of our Privacy Policy and practices, related legal terms and conditions of BP Southern Africa (Pty) Ltd (“BPSA”) applying to your use of and access to the website located at www.bp.com/southafrica and of the choices you can make about the w ay your information is collected online and how that information is used. 

You are therefore requested to read and ensure that you understand this document and to email CPTCustomerResponseCentre@bp.com  for answers to any questions you have before continuing to use and accessing this website. We shall not be bound by any terms different from those contained herein unless the same have been expressly agreed to by us in writing.In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.Unless specified otherwise, references in this site to "BP", “we” and/or “us” shall mean and include BPSA, its directors, subsidiaries, shareholders, associates and/or affiliates.


General Disclaimer
BP shall under no circumstances accept or be liable for any direct, indirect, special, consequential or other losses or damages of whatsoever kind relating to, connected with or arising out of access to or the use of this website or any information contained or representation made in it.
Data automatically collected
We log a visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see w here the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies are small text files that are stored on your computer as a result of visiting a website. This allow s the site to know that you have visited before and in some cases can be used to record your preferences. We use cookies for two reasons. 

  •  to help us track usage patterns in order to improve and manage our sites; and
  •  to record preferences in order to personalize your visit. There are four types of cookies used on this website:
Session Cookies
Session CookiesThese are temporary cookies that only remain until your browser is closed. They are used by our web application in order to maintain the information relating to your  transaction from page to page following any input, such as when a form is completed over several screens.
Web Analytics Cookies
These cookies are used to help us compile anonymous statistics in order to improve and manage our sites. An example of the information collected would be the path you used to gain access to the site and your patterns of brow sing when navigating the site. They are ‘persistent’, meaning they are not deleted when the browser is closed and expire after a period of 2 years unless you visit the same site within the 2 year period in which case the same cookie is refreshed and a new 2 year period begins.
Information Cookies
These cookies allow the site to remember how you have answered a question in order to change the content displayed to you. For example, if you have already taken a survey this cookie will ensure you are not asked again. They are ‘persistent’ meaning they are not deleted when the browser is closed, and expire after a period of 2 months.
Membership Cookies
These cookies are used to provide you with access to membership services you have subscribed to. They are ‘persistent’ meaning they are not deleted when the browser is closed, and expire after a period of 2 months.

You can still use most of this site with cookies turned off. To stop cookies being placed on your terminal equipment, refer to your specific internet brow ser. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options. Cookies can also easily be deleted through your specific internet browser, although this means your settings will not be retained.

For further information visit www.aboutcookies.org. This link will take you to another website that is opened in a new window. BP is not responsible for the content of the www.aboutcookies.org website or any other link opened from that site.
Data collection and use
 When you access this site or request information through this site, we may need to know some personal information about you. When emailing us, or subscribing for free new s or information, we need your e-mail address, name and other limited personal identifiers, typically name and contact number. 

If you chose to purchase information, goods, products or services online, we will usually require some additional limited financial details. Where you request employment related services or products we will usually need limited data about personal identifiers, education, employment, family and financial details. Your personal data will be processed to provide information, goods, products and services you request in the form that you require If we require personal data then, we will ensure that the collection and use thereof is in accordance with prevailing law s governing data protection and data privacy.

We may appoint third party organisations to assist us in processing your information and in providing you with the information, goods, products and/or services you request. In these circumstances, while we will take reasonable steps to ensure that such organisations hold your personal information in strict accordance with our privacy policy and that it is only used for the purpose of fulfilling your request or instructions, we cannot guarantee their success.

By agreeing to these terms, you give us permission to make those details available to another person or company within the BP Group and such other third parties as are necessary to give effect to your use of this site or any requests for goods or services we receive from you.You also agree that BP may use your information to contact you about promotions and special offers.

However, you are entitled at any stage to opt out of this service, by clicking on the “opt out” option on the email correspondence, by emailing us on CPTCustomerResponseCentre@bp.com. You also agree that your information may be shared with other members of the BP Group outside South Africa. Except as set out above, we will not pass on or share your details with anyone else outside the BP Group without your permission. While we will seek to ensure that those and all other transmissions remain secure and under our control, that cannot be guaranteed. If we look to use your personal data for a purpose beyond what it was originally provided for, we will ask for your consent.
Data retention
Data will be held for the purpose of improving services offered and will be retained for such time period as may be reasonably necessary after which time it is depersonalized and made non-identifiable. We do not collect any additional information about you other than that outlined above.

Disclosure and Visitor choiceWe will under no circumstances disclose your personal data for any purpose which is different to that outlined in this document without your prior consent, provided that BP may without notice to you disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law.
Disclosure and Visitor choice
We will under no circumstances disclose your personal data for any purpose which is different to that outlined in this document without your prior consent, provided that BP may without notice to you disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control and which complies as far as possible with any applicable data privacy and protection legislation. Nonetheless, we cannot guarantee the success of those measures. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss of or damage to your personal information.

At present we do not give visitors to the site the option of using a secure transmission method to send us their personal data, unless otherwise stated.
Privacy compliance
Data privacy legislation is subject to revision and we strongly suggest that you regularly check our privacy statement. The interpretation or application in any w ay of this document, your use of and access to this site, and any matters related to the aforegoing shall be governed by he law s of South Africa, and any dispute arising between you and BP and/or arising out of or connected with your use of this  website, shall at all times be determined by private and confidential arbitration proceedings held in accordance with the prevailing rules of the Arbitration Foundation of South Africa (“AFSA”) before an arbitrator appointed by the parties, or if not appointed by the parties, then by an arbitrator appointed by AFSA.
The BP websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the BP website. BP does not control those sites or their privacy practices, which may differ from BP’s. We do not endorse or make any representations about third-party websites. This BP Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before disclosing your personal information to such company. Some third-party companies may choose to share their personal data with BP; such sharing of information is governed by the relevant third-party company’s privacy policy.
Site Traffic Information and Cookies
Servers located within BP and hosted by third party service providers (which may be located outside the EEA) automatically log data about your visit to this website based on your IP address. BP uses this information to see w here the website is being used in the world to ensure seamless coverage. To delete or stop cookies being placed on your computer refer to the help menu on your internet brow ser. In a few cases, blocking cookies may reduce the functionality of some websites or prevent access to them depending on your chosen browser options. Cookies can be “session cookies” (which are deleted when you close your browser) and/or “persistent cookies” which remain on your computer for a longer period of time. 

By visiting this website, you are agreeing to our use of cookies for these purposes. For further information about cookies, visit www.allaboutcookies.org
This website uses cookies which:
(a) are strictly necessary to enable you to move around the site and use its features, e.g., accessing secured areas. Without these cookies some of the services you’ve asked for cannot be provided;

(b) enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent looks and feel for the visitor);

(c) increase the website’s functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size) and to provide any enhanced features detailed in the cookie-specific user notice.

The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you’ve been on the internet. You agree that your attention was specifically draw n to this section of our privacy statement and that you consent to our use of these cookies for these purposes.

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