We will collect and use your personal information, which may include:
(a) your name, contact details and other information that you provide when completing the registration process for the BP Plus App Portal, and when you use the features of the BP Plus App Portal, as well as information you provide to us on behalf of any BP Plus Cardholders or Delegated Approvers associated with your BP Plus App Portal account;
(b) geographic information when you use the BP Plus App Portal;
(c) information you provide to us when contacting our customer service centre;
(d) information you provide to us when using the ‘contact us’ form on our website;
(e) information about the way you use the BP Plus App Portal, your interaction with marketing communications and offers, and your communications settings and preferences;
(f) information about the device(s) you use when accessing the BP Plus App Portal; and
We will collect and use the personal information described above for the purposes of:
(a) administering and providing our services related to the BP Plus App Portal (including for the purpose of personalising those services);
(b) verifying your account and identity;
(c) improving the BP Plus App Portal or other BP products and services;
(d) administering your BP Plus App Portal Account;
(e) BP providing you with recommendations and offers (including personalised recommendations and offers) in relation to the BP Plus App Portal, or BP’s products or services and other marketing related purposes;
(f) sending you direct marketing communications, and other service communications for the administration and operation of the BP Plus App Portal;
(g) personalising our digital marketing and advertising to you;
(h) conducting checks on your transactions and account (for example credit card fraud checks); and
(i) dealing with your enquiries and requests.
Where BP holds Personal Information about you that it has collected from different sources, BP may combine this Personal Information into a single record or collection of linked records. BP may also combine or share any information that we collect from you with information collected by any of our related bodies corporate (whether within Australia or overseas).
We may disclose your personal information to:
(a) outsourced service providers and third parties that provide BP marketing, data analytics, customer support, technology or payment processing services (and have those third parties collect your personal information on our behalf via their software);
(b) suppliers, and other third parties with whom we have commercial relationships, for the purposes set out in this privacy collection notice.
We may also disclose your personal information to our related bodies corporate, contractors, service providers and agents and also to government bodies and regulatory authorities (where required or authorised by law).
BP will not provide your personal information to third parties for them to send you direct marketing (other than on BP’s behalf) without your consent.
We may also use your personal information to sell and promote products and services to you, offer BP Plus App Portal-specific benefits, or communicate with you about your transactions and to improve our offerings.
We may do this by sending to you:
You can opt out by using the unsubscribe/opt out facility in the communications that we send you.
Opting-out of some of our communications means that we may not have access to the personal information we need to provide BP Plus App Portal benefits or other benefits relevant to those opt-outs.