To effectively detect fraud, bp relies on a multi-level system. This has halved the damage caused by fuel card fraud and has kept it far below the industry average for years. The first level consists of clever algorithms that check each refuelling transaction to see if it matches previous refuelling behaviour. Unusual spikes are thus detected immediately.
By the way, we do not only keep an eye on the English market, but are also aware of international developments through our contact with Europol. After all, a large part of the fraud attempts originate in France. A list of dubious vehicle number plates also helps to routinely expose organised crime.
The card itself also meets the highest security standards. A hologram on each card and an online authorisation of all fuel transactions: in addition to these two elements, the personal identification number (PIN) is one of the most important security features of fuel cards.
With us you can assign your PIN of choice yourself. Your desired PIN can be managed and changed online via the customer centre. The menu item “PIN administration” clearly lists all fuel cards including driver's name and vehicle number plate.