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bp IDP Privacy statement

General information

Updated: June 2022


This Privacy Policy will help you understand how bp p.l.c.1 St James’s Square, London SW1Y 4PD Registered in UK 102498 and/or Castrol Lubricant UK Ltd (Castrol),Castrol Technology Centre, Whitchurch Hill, Pangbourne, Berkshire, RG8 7QR United Kingdom Registered in the UK 149435 ("we","us","our") uses and protects the data you provide to us when using our service. This Privacy Policy applies only to our registration and login activities. This privacy notice supplements other notices and is not intended to override them.

What We Intend to Do With The Personal Information We Collected

As part of the registration process, you will be asked to submit some personal information which is necessary for us to provide access to the services or the applications you have chosen. You can also choose to register or login by linking your Apple, Facebook or Google account. By linking the services, you authorize us to collect, store and use any information they may give us (e.g., your email address, first name, last name). You can disconnect your registration from third-party accounts at any time.

Once you are successfully registered, bp may link your registration data with further access permission to other services or mobile apps so that you can use the same credentials across multiple services.

As part of the registration process, we may process your personal information for fraud identification and prevention purposes by looking at irregular patterns of login. Other than authentication purposes, we may also use your personal information for general communication purposes, for instance to send you service emails as necessary or information about our products and services where you have given us your active consent to do so. 

Site traffic information and cookies

Like many websites, this site uses cookies for a variety of purposes. These technologies collect information about your device hardware and interactions with our site. You can find out more about the cookies we use on the site and modify your preferences at any time in the ‘cookie preferences’ page at the footer of the site.


Who do we share your personal data with and where does it go?

Your registration data will be available to authorized bp teams only with role-based access permissions limited to their functional needs. Personal data you submit on this site may be securely transferred to our international service provider based in the United States. Where that is the case, we ensure an adequate level of protection through the use of robust data protection clauses in as part of bp’s service contract. These clauses can be available upon request.

bp group-internal data transfers are legitimized by bp’s group-wide comprehensive, flexible, and global compliance framework which implements appropriate measures and safeguards (including EU standard contractual clauses) to ensure that your personal information is protected in accordance with applicable data protection laws.

We have the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on bp. If there is a takeover, sale or purchase of our business, we may disclose your personal data to the new (or prospective) owner of the business.

How long do we keep your information?
We will only retain your personal information for as long as needed to achieve the purposes outlined above. If you choose to unsubscribe from a service, we may keep your details in the suppression list so that we are able to honor your preferences.
Your rights, complaints and how to contact us

In accordance with bp’s privacy policy, you have the right to:

  • access and review a copy of the personal data we hold about you;
  • ask for rectification of your personal data, if it is false or incomplete;
  • request the deletion of your personal data, where you believe it is being processed unlawfully or have withdrawn your consent;
  • object to the processing of your data (I,e ask bp to stop or pause the processing); 
  • Request the transfer or copy of your data that we have collected to another organization, or to you under certain circumstances


Please note that the exercise of your rights may be subject to conditions or exemptions.


Depending on where you are in the world, you may also have the right to raise a privacy concern directly with your national Data Protection Authority. In case of any privacy related questions or concerns, or if you would like to exercise any of your data protection rights outlined above, please contact us via email at idpprivacypolicy@bp.com